Frog wrote:

I did as you suggested with the same old results...mt test message didn't leave my computer.  Here is the window that I edited:

SMTP Server

Description:  My complete Verizon Email Address was already in this box.

Server Name:     smtp.verizon.net

Port:   465     Default:    465

Security and Authentication

Connection security:  SSL/TLS

Authentication method: Normal password

User Name: Was the first part of my email address up to the @ was changed to my complete email address.

OK        Cancel        Help

I have a verizon.net address, which I chose to retain two years ago when AOL began servicing the account (the other option was to accept the corresponding aol.com address). My settings are the same as yours, and they haven't stopped working (just tested).

Under Tools | Password Manager, enter "verizon" in the search pane at top left and you should see an entry called "verizon.net" containing:

mailbox://mail.verizon.net (mailbox://mail.verizon.net)  prefix
smtp://smtp.verizon.net (smtp://smtp.verizon.net)  prefix
smtp://smtp.verizon.net (smtp://smtp.verizon.net)  prefix.verizon.net

where "prefix" is the part of your email address before the "@" sign. I'm assuming you told SeaMonkey to remember your passwords; if not you'll have to enter your incoming and outgoing mail passwords for every transaction.

If you click "Show Passwords" at the bottom right, all three should have the same password. Tech support will probably be unable to tell you your personal mail password, but if you can retrieve mail for this account, use that password (the one listed for "mailbox"). Case-sensitive, of course.

SM's normal behavior when authentication fails (when a password is rejected by the server) is to prompt you to enter a new password or retry with the existing one. If it's not doing that, you can force it to do so by deleting the smtp entry in Password Manager and then trying to send mail from that account. When it prompts you, be sure to check the box telling SM to remember your password so it will create a new entry like the one you just deleted.

HTH

--
War doesn't determine who's right, just who's left.
--
Paul B. Gallagher
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