To whom it may concern,
 
I have a question regarding the recent import of data into our new e-base program.  It seems that all the files are listed as last name first.  Is there a way of correcting this without going back and re-importing all the data?
 
Thank you for your assistance.
 
Lori A. Rianda
Big Brothers Big Sisters
 
-----Original Message-----
From: Bob LeLievre [mailto:[EMAIL PROTECTED]]
Sent: Monday, February 05, 2001 9:43 AM
To: TechRocks Support
Subject: [support] RE: Recovering ebase files - major crash

Windows sometimes get confused with filename extensions.  The extension is useful for when you want to do things like double-click on the data file and have the application automatically open. 
 
Changing the extension does not change the file in any way.  So if you already already have the application open (ie - Filemaker) you should be able to open a filemaker data file, no matter what is the extension.  In the 'open file' dialog box, you may need to change the 'file as type' option to all files.
 
----------------------------------------------------------------------------------
Bob LeLievre
LeLievre Information Services
List Management Services for Non-Profits
voice:  617-474-9131
email:  [EMAIL PROTECTED]
 
-----Original Message-----
From: Diana Cort [mailto:[EMAIL PROTECTED]]
Sent: Monday, February 05, 2001 11:20 AM
To: TechRocks Support
Subject: [support] Recovering ebase files - major crash

Hi - our server went down last week while I was importing a bunch of records into ebase and damaged the names and payments files.  I went to the ebase website and printed the procedures for recovering damaged files.
 
I got as far as goint into Explorer and renaming the damaged names database (step 2) and when I hit ok, it changed the icons on all the ebase files from a windows-like icon to a filemaker file icon and dropped part of the name and the .102 extensions.  However, when you go to properties, it still says they are 102 files.  I am not a Windows expert and don't know why it did this when I was only changing the name on one files and what it means - will ebase/filemaker still recognize and make the necessary relationships?  Or do I need to do something to change the files back? 
 
Bob at Techrocks indicated to me that he thinks I will need to re-install ebase and the files - I am hoping someone can help me avoid this!
 
I didn't want to go any further with the recovery process or open ebase until I got more information.  I have only been using ebase a couple months - I did speak to the person who previously was in our office and she never had something like this happen when attempting a recovery. 
 
Thanks.
Diana Cort
Mesa Land Trust
Grand Junction, CO (970) 464-5750
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