From Liz Gans at TechRocks...

>-----Original Message-----
>From: Liz Gans [mailto:[EMAIL PROTECTED]]
>Sent: Tuesday, March 06, 2001 9:15 AM
>To: 'TechRocks Support'
>Subject: RE: [support] RE: Query Assistance... please
>
>
>Jeremy,
>We are in the process of re-thinking the way we deliver documentation on
>ebase, and your suggestion is most welcome! Thank you.
>
>Your comment suggests to me that however we deliver the documentation--as a
>user manual, individual FAQs, QuickTime movielets, etc.--it would be helpful
>to users if we organize (and title) parts of the documentation to fit the
>common kinds of tasks/queries that users need to perform "How to find all
>payments for 19__ to 20__ in excess of $99".
>
>As we get further into the documentation re-design, I'd like to check out
>some ideas with you. And any others who have suggestions, please forward
>them to this list or to me directly at [EMAIL PROTECTED]
>
>Thanks,
>Liz Gans
>Director, ebase Community Support
>TechRocks
>[EMAIL PROTECTED]
>
>
>-----Original Message-----
>From: Jeremy Marin [mailto:[EMAIL PROTECTED]]
>Sent: Tuesday, March 06, 2001 8:35 AM
>To: TechRocks Support
>Subject: [support] RE: Query Assistance... please
>
>
>Walt,
>
>I appreciate your suggestion.  Unfortunately I was trying to do this through
>the "query" screen rather than "payment".
>
>For future reference, I have received several personal e-mails from people
>who have similar issues with e-base (ie-performing what should be simple and
>regular queries).  It would be nice if on the Help page there were a list of
>basic queries people will need for any organization which lay out,
>step-by-step, the process to complete these functions.
>
>Thanks,
>
>Jeremy
>
>
>
>-----Original Message-----
>From:  Walt Daniels [mailto:[EMAIL PROTECTED]]
>Sent:  Sunday, March 04, 2001 6:33 PM
>To:    TechRocks Support
>Subject:       [support] RE: Query Assistance... please
>
>Unless I missunderstand your problem, it is completely straight forward. I
>went to the Payment entry screen and put the date range in the Post Date
>field and >=100 in the amount field (assuming you don't want to find someone
>who gave $99.50). This does not get people who gave a bunch of small
>donations that total more than $100. Changing the fiscal year trick only
>works if you want to deal with exactly one year's worth of data. That would
>allow you to get the sum of small donations. Going beyond this almost
>certainly requires writing a script or doing the date ranges in 1 year
>pieces.
>
>>  -----Original Message-----
>>  From: Jeremy Marin [mailto:[EMAIL PROTECTED]]
>>  Sent: Friday, March 02, 2001 11:30 AM
>>  To: TechRocks Support
>>  Subject: [support] Query Assistance... please
>>
>>
>>  Our organization has been struggling with e-base for some time now and
>>  consistently have problems.  If anyone who can help with our current
>>  problem I will be eternally grateful.
>>
>>  I am trying to find donors who have:
>>  donated between 1/1/1998...3/2/2001, and,
>>  donated more than $99.
>>
>>  I have entered these items in the query form, view #2 (date in the "post
>>  date" field, dollar amount attempted in both the "amount" field and the
>>  "max gift" field.)  No success.  I keep pulling up people who have donated
>>  less than $99 in that time frame.
>>
>>  I have tried the same within the "Find" "Payments" screens, again, no
>>  luck.
>>
>>  Reviewing past questions on the listserv a similar question was answered
>>  saying that a "tricky" way to do it is by changing the "definition of
>>  fiscal year to the desired calendar range in the setup file." but I do not
>>  know how to do this.  Obviously, if there is an easier way to fix this I
>>  would prefer that.
>>
>>  It seems that this SHOULD be a simple query which organizations must ask
>>  regularly.
>>
>>  Thank you for all help/suggestions,
>>
>>  Jeremy
>>  [EMAIL PROTECTED]
>>
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>
>
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-- 
Dave Shaw       Northwest Classics, Inc
tel: 206-954-7526    fax: 206-625-1338

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