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The problem was me!! I guess for the last two weeks I have only been
producing a contribution report and not a renewal report. Carl walked me
through the correct procedure. I don't use ebase enough to keep
everything fresh in my memory and sometimes goof up!
Valerie Ansted Warden Georgia ForestWatch 4 River St., Ste.
C Ellijay, GA 30540 706-635-8733 www.gafw.org
----- Original Message -----
Sent: Tuesday, March 27, 2001 11:13
AM
Subject: [support] Re: donor date
search
Carl, Barry and Dave
Thanks. I have the problem under
control!!!
Can you let us know what the problem was? This will help others who
stumble on the same problem.
Valerie Ansted Warden
Georgia
ForestWatch
4 River St., Ste. C
Ellijay, GA
30540
706-635-8733
www.gafw.org
----- Original Message -----
From: Dave
Shaw
To: TechRocks
Support
Sent: Monday, March 26, 2001 5:40 PM
Subject: [support] Re: donor date search
Hi
I do this find every Monday morning and have no problem
retrieving the correct data. For some reason I cannot get the
correct information this morning. Here goes:
I am doing a donor date find in the data entry tab to get a
list of donors who donated last week. This is what I am
doing: find, in donor date I type 03/16/01..03/23/01. I only
get one record back and I know there were at least 10 - 15 renewals last
week. Even when I do a find for the whole month of March I only
get this one record back. When I do a find for the month of
February or January it gives me some records but not all of
them.
A couple of note that may be of help:
I note that you say you search for donor date, and are not
finding renewals. The field labeled Donor Date on the home screen contains
the date of the last donation, that is the last payment with
"Contribution" in the Payment For field. This would not normally find
renewals, which would be coded "Dues" in this field. I don't know what
would have changed this week to give you different results, but it's
something to look at.
Any advice is greatly appreciated!!
Valerie Ansted Warden
Georgia ForestWatch
4 River St.,
Ste. C
Ellijay, GA 30540
706-635-8733
www.gafw.org
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fax: 206-625-1338
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tel: 206-954-7526 fax:
206-625-1338 ------------------
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