Matt, I worked with a group that had a very similar problem with payments being entered fully but not being recorded as such and "missing information messages." They were running ebase over a network without FM Server and opening ebase on multiple workstations with only one license. I add this b/c that created numerous instabilities and occasional cycles of crash/recovery. Don't know anything about your set-up or how this problem started but it seems to arise from ebase crashing and becoming corrupted. The problem was not with ebase, per se. After examining the contents of the payment tables and scripts used in the payment process (add payment, etc.), it became apparent that fields had become misnamed and what appeared to be a field that was on the screen during data entry wasn't actually named what it should have been or wasn't there at all. The problem was cleaned up by essentially backing up payment data and installing a clean copy of the payment table from a new copy of ebase. The recover process seemed to do much the same but is not as stable in the long run. You may want to first closely examine the field names in layout, in table view and compare that with the scripts running the payment process. Ted _______________________ Ted Fickes Environmental Law & Policy Center 35 E. Wacker Drive, Suite 1300 Chicago, IL 60601 312-795-3724 312-795-3730 (fax) [EMAIL PROTECTED] Make the List by subscribing to ELPC News at http://elpc.org/lists.htm The Midwest Environment Online at http://elpc.org > -----Original Message----- > From: Matt Grosso [mailto:[EMAIL PROTECTED]] > Sent: Wednesday, July 25, 2001 11:52 AM > To: TechRocks Support > Subject: [support] Help on the "Add Payment" Screen > > > Ok here is my newest problem: On one of the computers on our > network the > payments file is acting funky. We were getting an error > message whenever we > would try to return from the payments screen to teh home > screen. and the > error message was somthing along the lines of "such and such > are required > fields" What I noticed when I was looking at this problem was that the > bottom of the payment screen was telling me that there were > "files missing" > Now on the bottom of the same screen on my computer it says > nothing, that > area is just blank. anyone have any ideas what I'm dealing > with over here? > > Thanks > Matt > > > ------------------ > Reminder to each recipient: To change your list account > preferences, go to > http://email.sparklist.com/scripts/lyris.pl?enter=support > and enter the email address you used to subscribe to the > ebase support list:: [EMAIL PROTECTED] > > To unsubscribe send a blank email to > [EMAIL PROTECTED] > --------------------------------------------------------------------- > ebase - Relationship Management for Nonprofits, http://www.ebase.org > --------------------------------------------------------------------- > ------------------ Reminder to each recipient: To change your list account preferences, go to http://email.sparklist.com/scripts/lyris.pl?enter=support and enter the email address you used to subscribe to the ebase support list:: [email protected] To unsubscribe send a blank email to [EMAIL PROTECTED] --------------------------------------------------------------------- ebase - Relationship Management for Nonprofits, http://www.ebase.org ---------------------------------------------------------------------
