The differences between 102 and 103 are not likely to solve any but a very few specific problems and none related to mail. However, it is entirely possible that your 102 has been corrupted in obscure ways when someone did a recover in the past. If you have no modifications to 102 you should go to a clean 103. If you have modifications you either have to fight your way through the problems or reapply the modifications to either a clean 102 or 103 (may as well do the latter).
You can do a straight filemaker import but you have to be sure to set the serial number beginning before you do anything with the files. > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] > Sent: Thursday, November 01, 2001 11:59 AM > To: TechRocks Support > Subject: [support] Re: Disappearing Email Text in Preview > > > > Thanks for the help Dave. Unfortuneatly, the suggestions did not work. > Argh. I would very much like to just upgrade this v102 to a clean v103, > which I imagine would resolve this and other issues. > > Can you suggest the best way to upgrade? When I use the ebase Import > function on a names.102 file, the Import fields are incomplete and I lose > several important pieces. I feel there must be an easier way to upgrade > than using the Import tool. Please suggest. > > Thanks, > > Tompkins > > > > > Dave Shaw > > <dshaw@h4consu To: "TechRocks > Support" <[EMAIL PROTECTED]> > lting.com> cc: > > Subject: [support] > Re: Disappearing Email Text in Preview > 10/31/2001 > > 06:03 PM > > Please respond > > to "TechRocks > > Support" > > > > > > > > > > >I'm experiencing a problem using the email function of ebase v.102. Below > >are details. > > > >- I create my "found set" of records to contact via email > >- I select Output, Email > >- After clearing the PS & CC fields, I select the first option > to "Create > >text from scratch" > >- I type the subject, body, postscript and CC text, then click PREVIEW > >- On PREVIEW, the body text is not there, it has disappeared. > > Very good job of explaining what you have done. > > >How do I fix this so that the text appears in preview mode? > > Unfortunately, when I do what you specify above, the body text is > visible. I can click back and forth between the Edit and Preview and > the text is visible both ways. Here's my best guess on what's > happening. > - when you type the body text into the email layout, you are typing > into a global field, which is in the names file and is common to all > records. > - when you click Preview, the body text is copied into a field in a > related file, custom_.102, in records related to the found set of > names records. > - my guess is that at some time you imported a bunch of records > incorrectly. When you use the ebase import procedure, the related > records in the custom, profile, and summary files are created as part > of the process. When you use FileMaker's import tools rather than the > ebase procedure, these records are not created. So, there is no > related record in the custom file to copy the body text into. > > I can reproduce what you have described by adding a record to the > names file incorrectly, so I'm pretty confident that's what is wrong. > Here's how to fix it. > > - Go to the home screen > - Hit the gray Find All button to select all the records in your file > - Select the menu item Scripts>Check for Related Records. This will > run through your entire file, and if the related records in custom, > profile, and summary don't exist, they will be created. > - Now try typing an email body text as you describe. > -- > -- > Dave Shaw H4 Consulting > tel: 206-954-7526 fax: 206-625-1338 > > ------------------ > Reminder to each recipient: To change your list account preferences, go to > http://email.sparklist.com/scripts/lyris.pl?enter=support and enter the > email address you used to subscribe to the ebase support list:: > [EMAIL PROTECTED] > > To unsubscribe send a blank email to [EMAIL PROTECTED] > --------------------------------------------------------------------- > ebase - Relationship Management for Nonprofits, http://www.ebase.org > --------------------------------------------------------------------- > > > > > > > ------------------ > Reminder to each recipient: To change your list account preferences, go to > http://email.sparklist.com/scripts/lyris.pl?enter=support and > enter the email address you used to subscribe to the ebase > support list:: [EMAIL PROTECTED] > > To unsubscribe send a blank email to [EMAIL PROTECTED] > --------------------------------------------------------------------- > ebase - Relationship Management for Nonprofits, http://www.ebase.org > --------------------------------------------------------------------- > > ------------------ Reminder to each recipient: To change your list account preferences, go to http://email.sparklist.com/scripts/lyris.pl?enter=support and enter the email address you used to subscribe to the ebase support list:: [email protected] To unsubscribe send a blank email to [EMAIL PROTECTED] --------------------------------------------------------------------- ebase - Relationship Management for Nonprofits, http://www.ebase.org ---------------------------------------------------------------------
