We are having problems importing updates from our national office. There is a special function on the 2nd screen of the admin page to grab and import the data from out national office. First, we download the files from an FTP site and make sure they are placed in the right folder. That works fine. Then, we click on the button that is supposed to process the updated and new info. The information appears to be processed and the and a screen identifies that the update file was processed. However, none of the new information appears to be in the e-base database. The number of records is exactly the same, which shouldn't be the case since some of the updates are new records. This process worked fine in the past. Not sure why it's not working now. Any suggestions???
~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ Dan Kalb Director, Loma Prieta Chapter SIERRA CLUB 650/390-8414 <[EMAIL PROTECTED]> fax: 650/390-8497 ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ------------------ Reminder to each recipient: To change your list account preferences, go to http://email.sparklist.com/scripts/lyris.pl?enter=support and enter the email address you used to subscribe to the ebase support list:: [email protected] To unsubscribe send a blank email to [EMAIL PROTECTED] --------------------------------------------------------------------- ebase - Relationship Management for Nonprofits, http://www.ebase.org ---------------------------------------------------------------------
