-dan
At 01:33 PM 11/2/2001 , Dave Shaw wrote:
We are having problems importing updates from our national office. There is a special function on the 2nd screen of the admin page to grab and import the data from out national office. First, we download the files from an FTP site and make sure they are placed in the right folder. That works fine. Then, we click on the button that is supposed to process the updated and new info. The information appears to be processed and the and a screen identifies that the update file was processed. However, none of the new information appears to be in the e-base database. The number of records is exactly the same, which shouldn't be the case since some of the updates are new records.
The script behind the special button on your admin screen is pretty clearly a modification to the standard ebase that someone at your location has done. Without knowing what it's supposed to do, it's pretty tough to know what's going wrong. It could be any number of things, such as your source file having a different name than it's supposed to, maybe you've restored from a backup and the supporting scripts in the names file aren't there anymore, etc., etc.,
This process worked fine in the past. Not sure why it's not working now. Any suggestions???
I think you're going to have to find the person who made this modification for you, or a FileMaker guru who can reverse engineer the function to find out what it's supposed to do.
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Dave Shaw H4 Consulting
tel: 206-954-7526 fax: 206-625-1338
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Dan Kalb
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SIERRA CLUB
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