I am aware of that little glitch, but it still seems to print the wrong amount on certain ones and I can't fix it! I will try re-entering them...
Christina ----- Original Message ----- From: "Beth Hynes" <[EMAIL PROTECTED]> To: "TechRocks Support" <[EMAIL PROTECTED]> Sent: Wednesday, February 20, 2002 11:22 AM Subject: [support] Re: <<Amount>> problem in letter > The letter generator on my copy of ebase will print the letter of the > payment I choose, even from multiply payments as long as I've selected it by > going to that payment in the payment entry layout. However, the thank you > generator's preview will show a preview of the most recent payment, NOT the > one you've selected. So I just grit my teeth and print it out, and voila it > is the one I want! > > -- > Beth Hynes > Parks & Trails Council of Minnesota > > > > My apologies. The letter routine pulls the most recent "Amount" value > > for that person on file, so if you have an old payment that needs to be > > thanked and a newer payment for that same person on file, then you'll > > get the most recent amount. If I have time I'll put some thought into > > how to do this more elegantly. > > > > Carl > > > > > > Christina Kilby wrote: > >> > >> That is the case at the moment. It seems to work fine when I am entering a > >> new donation, but not when I am printing a letter for a donation that was > >> already entered. I guess I will have to delete the entry and re-enter it and > >> see if it works that way. Thanks! > >> ----- Original Message ----- > >> From: "Carl Paulsen" <[EMAIL PROTECTED]> > >> To: "TechRocks Support" <[EMAIL PROTECTED]> > >> Sent: Tuesday, February 19, 2002 4:34 PM > >> Subject: [support] Re: <<Amount>> problem in letter > >> > >>> I assume you are using the built-in thank you routine in ebase? You > >>> need to send the thank you letter from the record that has the $80 > >>> contribution (meaning that should be the visible record when you create > >>> the thank you letter, or at least it should be among the found set of > >>> records you are trying to acknowledge), and that should be a separate > >>> payment entry in the payments file. If this is true, you should get the > >>> proper amount entered into the letter. > >>> > >>> Carl > >>> > >>> > >>> Christina Kilby wrote: > >>>> > >>>> Hi everyone! I am an ebase newbie. I am currently re-formating the thank > >>>> you letter layouts. However, no matter what thank you letter I am > >>>> generating for whichever donation (which I have highlighted before > >>>> outputting the letter) ebase inserts an amount of $20, which is our > >>>> membership amount. For example, I have someone that has joined as a > >> member > >>>> for $20 and send an additional $80. I can print the membership thank you > >>>> letter with no problem, but when I try to generate the thank you letter > >>>> for the $80, it STILL inserts $20 in the amount field. What am I > >> missing?? > >>>> Thanks! > >>>> > >>>> Christina Kilby > >>>> Glendale Humane Society > >>>> > >>>> ------------------ > >>>> Reminder to each recipient: To change your list account preferences, go > >> to > >>>> http://email.sparklist.com/scripts/lyris.pl?enter=support and enter the > >> email address you used to subscribe to the ebase support list:: > >> [EMAIL PROTECTED] > >>>> > >>>> To unsubscribe send a blank email to > >> [EMAIL PROTECTED] > >>>> --------------------------------------------------------------------- > >>>> ebase - Relationship Management for Nonprofits, http://www.ebase.org > >>>> --------------------------------------------------------------------- > >>> > >>> -- > >>> Carl Paulsen > >>> New Hampshire Rivers Council > >>> 54 Portsmouth Street > >>> Concord, NH 03301 > >>> 603-228-6472 > >>> 603-228-0423 Fax > >>> [EMAIL PROTECTED] > >>> > >>> ------------------ > >>> Reminder to each recipient: To change your list account preferences, go to > >>> http://email.sparklist.com/scripts/lyris.pl?enter=support and enter the > >> email address you used to subscribe to the ebase support list:: > >> [EMAIL PROTECTED] > >>> > >>> To unsubscribe send a blank email to [EMAIL PROTECTED] > >>> --------------------------------------------------------------------- > >>> ebase - Relationship Management for Nonprofits, http://www.ebase.org > >>> --------------------------------------------------------------------- > >>> > >> > >> ------------------ > >> Reminder to each recipient: To change your list account preferences, go to > >> http://email.sparklist.com/scripts/lyris.pl?enter=support and enter the > >> email address you used to subscribe to the ebase support list:: > >> [EMAIL PROTECTED] > >> > >> To unsubscribe send a blank email to [EMAIL PROTECTED] > >> --------------------------------------------------------------------- > >> ebase - Relationship Management for Nonprofits, http://www.ebase.org > >> --------------------------------------------------------------------- > > > ------------------ > Reminder to each recipient: To change your list account preferences, go to > http://email.sparklist.com/scripts/lyris.pl?enter=support and enter the email address you used to subscribe to the ebase support list:: [EMAIL PROTECTED] > > To unsubscribe send a blank email to [EMAIL PROTECTED] > --------------------------------------------------------------------- > ebase - Relationship Management for Nonprofits, http://www.ebase.org > --------------------------------------------------------------------- > ------------------ Reminder to each recipient: To change your list account preferences, go to http://email.sparklist.com/scripts/lyris.pl?enter=support and enter the email address you used to subscribe to the ebase support list:: [email protected] To unsubscribe send a blank email to [EMAIL PROTECTED] --------------------------------------------------------------------- ebase - Relationship Management for Nonprofits, http://www.ebase.org ---------------------------------------------------------------------
