Hi Ms. Polson, On Sat, 21 Dec 2013 09:49:21 -0800 Willow Polson <[email protected]> wrote:
> I've exhausted all other options, and I'm getting more and more > frustrated. Please help me. > > Over the past 3 weeks or so, AIM has started taking longer and longer > and longer to connect to AIM. At this point, it's between 15 and 20 > minutes between when I start up Pidgin and AIM finally connects. Prior > to that it's a "SSL handshake fail" problem (I'm sure you know the > message I mean, it's one of the most common). OK. > > It only does this on my home computer (windows 7). > It does not do this at work, or on my husband's machine (he's using Trillian). Are you using Pidgin at work? > I can connect via the AIM website just fine. > YIM works just fine. It’s possible that there’s a different program that interferes with Pidgin trying to connect. > > I have tried debugging this myself for three weeks. > I've reinstalled the current version of Pidgin twice. > I've tried to use the Pidgin IRC help chat and it was completely useless. > I tried to file a bug report, but I'm not a programmer and have no > idea how to do that. Well, reporting bugs does not require one to be a programmer. From what I recall you need to register at the Pidgin Trac (= a software development management web application) and then fill a form. But we can try helping you here. > > I'm just a normal, reasonably intelligent person trying to use your > software, please help me solve this frustrating issue. > OK, can you provide the appropriate Pidgin Debug logs? See: https://developer.pidgin.im/wiki/TipsForBugReports ( Please reply to all recipients by hitting "Reply to All", as I specifically request in my E-mail signature, which GMail unfortunately elides. ). Regards, Shlomi Fish -- ----------------------------------------------------------------- Shlomi Fish http://www.shlomifish.org/ Rethinking CPAN - http://shlom.in/rethinking-cpan Deletionists delete Wikipedia articles that they consider lame. Chuck Norris deletes Deletionists whom he considers lame. Please reply to list if it's a mailing list post - http://shlom.in/reply . _______________________________________________ [email protected] mailing list Want to unsubscribe? Use this link: https://pidgin.im/cgi-bin/mailman/listinfo/support
