On 12/21/13, Shlomi Fish <[email protected]> wrote: > Hi Ms. Polson, > > On Sat, 21 Dec 2013 09:49:21 -0800 > Willow Polson <[email protected]> wrote: > >> I've exhausted all other options, and I'm getting more and more >> frustrated. Please help me. >> >> Over the past 3 weeks or so, AIM has started taking longer and longer >> and longer to connect to AIM. At this point, it's between 15 and 20 >> minutes between when I start up Pidgin and AIM finally connects. Prior >> to that it's a "SSL handshake fail" problem (I'm sure you know the >> message I mean, it's one of the most common). > > OK. > >> >> It only does this on my home computer (windows 7). >> It does not do this at work, or on my husband's machine (he's using >> Trillian). > > Are you using Pidgin at work?
Yes. I believe it's the current version on Windows 7. I'm not there, I can't check the version. >> I can connect via the AIM website just fine. >> YIM works just fine. > > It’s possible that there’s a different program that interferes with Pidgin > trying to connect. I have no idea what it could be, I'm not running anything else for IM clients, and YIM works. >> I have tried debugging this myself for three weeks. >> I've reinstalled the current version of Pidgin twice. >> I've tried to use the Pidgin IRC help chat and it was completely useless. >> I tried to file a bug report, but I'm not a programmer and have no >> idea how to do that. > > Well, reporting bugs does not require one to be a programmer. From what I > recall you need to register at the Pidgin Trac (= a software development > management web application) and then fill a form. But we can try helping > you > here. > >> >> I'm just a normal, reasonably intelligent person trying to use your >> software, please help me solve this frustrating issue. >> > > OK, can you provide the appropriate Pidgin Debug logs? See: > > https://developer.pidgin.im/wiki/TipsForBugReports Um. Do I run the Debug Window while I'm having the issue? I looked at that web page before and half of it was gibberish to me, so I gave up trying to understand what I was supposed to do. That's what I mean by "I am not a programmer." > ( Please reply to all recipients by hitting "Reply to All", as I > specifically > request in my E-mail signature, which GMail unfortunately elides. ). > > Regards, > > Shlomi Fish > > -- > ----------------------------------------------------------------- > Shlomi Fish http://www.shlomifish.org/ > Rethinking CPAN - http://shlom.in/rethinking-cpan > > Deletionists delete Wikipedia articles that they consider lame. > > Chuck Norris deletes Deletionists whom he considers lame. > > Please reply to list if it's a mailing list post - http://shlom.in/reply . > -- -- Willow Polson Writer, Producer, Etc. _______________________________________________ [email protected] mailing list Want to unsubscribe? Use this link: https://pidgin.im/cgi-bin/mailman/listinfo/support
