Dear Kevin, I'll check with the Stanford XMPP server managers and let you know.
Sincerely, Mark Riesenberger Manager, Desktop Computing Department of Radiology Stanford University ----- Original Message ----- From: "Kevin Stange" <ke...@simguy.net> To: "Mark Riesenberger" <sli...@stanford.edu>, Support@pidgin.im Sent: Wednesday, June 3, 2015 10:16:08 PM Subject: Re: Pidgin status incorrect On 06/02/2015 03:13 PM, Mark Riesenberger wrote: > Dear Michael, > > All the clients experiencing this issue deny having any other instance of > Pidgin running---only one device using Pidgin. What other options? Is there a > cache file that I can delete? It's a Windows 7 Ultimate laptop. Do you know if the XMPP server being used is Openfire? There is a known issue which causes exactly the behavior you have described: https://igniterealtime.org/issues/browse/OF-829 This issue exists in 3.9.2 and 3.9.3, and downgrading the server to 3.9.1 or upgrading it to 3.10.0 is supposed to resolve it. However, there is another major problem with 3.10.0 and I wouldn't recommend upgrading until 3.10.1 is released. Kevin _______________________________________________ Support@pidgin.im mailing list Want to unsubscribe? Use this link: https://pidgin.im/cgi-bin/mailman/listinfo/support
