> Date:    Sat, 20 Mar 1999 23:39:17 +0100
> From:    Lars-Einar Jansson <[EMAIL PROTECTED]>
> Subject: Word Viewer

> At least this is a case where MS should be praised, not bashed. II
> think this shows a concern for their customers not having the veryy
> latest version of Word and it also gives everyone else, who don'tt
> want to use Word, an opportunity to read Word-documents..

I disagree very much.  This "opportunity" is only a thinly-veiled
method to increase the use of constantly-changing MS Word products.
( e.g. - w98 writes documents in ver 8, which are unreadable under
w95, which uses ver 6.)  Besides - by now you must have heard about
Microsoft's "confession" about Word: every document created inside
Word has the registered owner's unique information included inside
the header.  This is so that Microsoft can track usage; it serves
no other purpose.

On the other side of the "customer service" question: What sort of
service do I provide to my customers if everything I give them
requires a download of some oddball document reader, useable on
only a few versions of operating system ?

There is only one format which EVERYONE can read: plain ASCII text.
And yes, even MSWORD can save the documents in PLAIN TEXT !
( There may come a day when HTML is as common - but not today.)

- John T.I

-- Arachne V1.49;beta, NON-COMMERCIAL copy, http://home.arachne.cz/

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