traceroute and ping response times are just the indication how fast the management board on a particular router is able to send ICMP packets. If the management board is busy, it doesn't mean that the traffic is affected.
so, it needs a more detailed investigation with your provider, and most probably the problem lays outside of your ISP's control. Maybe some intermediate link somewhere is oversaturated, but that's not going to be changed at free will. You can only get guaranteed throughput if you buy an end-to-end business connectivity service, but that's going to cost you an arm and a leg. >________________________________ > From: Thomas Mueller <[email protected]> >To: [email protected] >Sent: Tuesday, January 3, 2012 4:45 PM >Subject: [swinog] Swisscom VDSL -> TELIA -> USA problem > >Hi > >a customer got problems with an application (trading tool) downloading from a >server in the USA (206.106.137.3). A traceroute below. > >Responsetime of hop 12 (80.91.251.98) is much higher than hop 11 >(80.91.249.113) and a ping test did show lost packets on hop 12 but not on hop >11. > >the same application runs fine with a http proxy at LayerOne (init7), a proxy >on a hosteurope vps or on a Cablecom connection. > >Is this the right place to report such a problem and aksing for help? > >Thank you! > >- Thomas > >traceroute to 206.106.137.3 (206.106.137.3), 30 hops max, 60 byte packets >1 192.168.14.1 (192.168.14.1) [AS8151/AS28513] 1.394 ms 1.759 ms 1.362 ms >2 10.136.21.195 (10.136.21.195) [AS65534] 12.432 ms 13.231 ms 12.544 ms >3 22-27.186-195.fws.bluewin.ch (195.186.27.22) [AS3303/AS44038] 17.615 ms >18.040 ms 17.171 ms >4 85-27.186-195.fws.bluewin.ch (195.186.27.85) [AS3303/AS44038] 20.192 ms >17.757 ms 17.520 ms >5 tge2-4.zhhia01p-rtdi01.bluewin.ch (195.186.51.5) [AS3303/AS44038] 17.251 >ms 17.302 ms 17.138 ms >6 tge2-4.zhhia01p-rtdi01.bluewin.ch (195.186.51.5) [AS3303/AS44038] 17.072 >ms 17.700 ms 16.912 ms >7 net1702.zhhdz09p-rtdi01.bluewin.ch (213.3.247.169) [AS3303/AS44038] 17.966 >ms 17.929 ms 17.966 ms >8 202-0-186-195.bluewin.ch (195.186.0.202) [AS3303/AS44038] 21.432 ms >19.125 ms 19.938 ms >9 i79tix-005-ae0.bb.ip-plus.net (138.187.129.7) [AS3303] 17.386 ms 17.596 >ms 21.142 ms >10 zch-b1-link.telia.net (213.248.90.237) [AS1299] 17.117 ms 17.686 ms >17.173 ms >11 prs-bb1-link.telia.net (80.91.249.113) [AS1299] 25.882 ms 125.402 ms >25.827 ms >12 ash-bb1-link.telia.net (80.91.251.98) [AS1299] 108.584 ms 113.053 ms >ash-bb1-link.telia.net (80.91.252.36) [AS1299] 158.407 ms >13 level3-ic-130870-ash-bb1.c.telia.net (213.248.89.178) [AS1299] 114.600 ms >114.618 ms 124.009 ms >14 vlan80.csw3.Washington1.Level3.net (4.69.149.190) [AS3356] 120.899 ms >120.495 ms 120.235 ms >15 ae-72-72.ebr2.Washington1.Level3.net (4.69.134.149) [AS3356] 113.387 ms >114.457 ms ae-82-82.ebr2.Washington1.Level3.net (4.69.134.153) [AS3356] >120.064 ms >16 ae-3-3.ebr1.NewYork2.Level3.net (4.69.132.90) [AS3356] 112.147 ms 112.035 >ms 112.211 ms >17 ae-1-100.ebr2.NewYork2.Level3.net (4.69.135.254) [AS3356] 116.964 ms >116.742 ms 110.879 ms >18 ae-5-5.car2.Stamford1.Level3.net (4.69.142.81) [AS3356] 116.335 ms >123.342 ms 116.644 ms >19 INTERACTIVE.car2.Stamford1.Level3.net (4.26.50.110) [AS3356] 122.280 ms >117.676 ms 116.042 ms >20 www.interactivebrokers.com (206.106.137.3) [AS11449] 118.604 ms 117.565 >ms 118.602 ms 22ms > > >_______________________________________________ >swinog mailing list >[email protected] >http://lists.swinog.ch/cgi-bin/mailman/listinfo/swinog > > >
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