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Hello,

> Hi Thomas
> 
> First of all - it might be a place to ask for help, if it was a
> Swiss peering or routing problem. Given the traceroute you posted,
> it doesn't look like there's much that can be done in Switzerland.

I am quite surprised to read such a comment. This mailing list HAVE TO
BE OPEN for any kind of troubles ..

> 
> On 2nd thought...  as VDSL customer, you're on "best effort" and
> have no guarantees that anything will work at all. In Forex trading
> (that's what this seems to be about), we're talking about
> miliseconds in which deals change and need to be placed - network
> latency is *THE* big issue for trading companies. They'll pay
> tenthousands a month just to get a milisecond less of latency. So
> if your customer is serious about Forex trading, he should lose
> this VDSL and look into some real uplink.

Cheers,

> 
> Good luck, Viktor
> 
> On 03.01.2012 4:45, Thomas Mueller wrote:
>> Hi
>> 
>> a customer got problems with an application (trading tool)
>> downloading from a server in the USA  (206.106.137.3). A
>> traceroute below.
>> 
>> Responsetime of hop 12 (80.91.251.98) is much higher than hop 11 
>> (80.91.249.113) and a ping test did show lost packets on hop 12
>> but not on hop 11.
>> 
>> the same application runs fine with a http proxy at LayerOne
>> (init7), a proxy on a hosteurope vps or on a Cablecom
>> connection.
>> 
>> Is this the right place to report such a problem and aksing for
>> help?
>> 
>> Thank you!
>> 
>> - Thomas
>> 
>> traceroute to 206.106.137.3 (206.106.137.3), 30 hops max, 60 byte
>> packets 1  192.168.14.1 (192.168.14.1) [AS8151/AS28513]  1.394 ms
>> 1.759 ms 1.362 ms 2  10.136.21.195 (10.136.21.195) [AS65534]
>> 12.432 ms  13.231 ms 12.544 ms 3  22-27.186-195.fws.bluewin.ch
>> (195.186.27.22) [AS3303/AS44038] 17.615 ms  18.040 ms  17.171 ms 
>> 4  85-27.186-195.fws.bluewin.ch (195.186.27.85) [AS3303/AS44038] 
>> 20.192 ms  17.757 ms  17.520 ms 5
>> tge2-4.zhhia01p-rtdi01.bluewin.ch (195.186.51.5)
>> [AS3303/AS44038] 17.251 ms  17.302 ms  17.138 ms 6
>> tge2-4.zhhia01p-rtdi01.bluewin.ch (195.186.51.5)
>> [AS3303/AS44038] 17.072 ms  17.700 ms  16.912 ms 7
>> net1702.zhhdz09p-rtdi01.bluewin.ch (213.3.247.169) 
>> [AS3303/AS44038]  17.966 ms  17.929 ms  17.966 ms 8
>> 202-0-186-195.bluewin.ch (195.186.0.202) [AS3303/AS44038]
>> 21.432 ms  19.125 ms  19.938 ms 9  i79tix-005-ae0.bb.ip-plus.net
>> (138.187.129.7) [AS3303]  17.386 ms 17.596 ms  21.142 ms 10
>> zch-b1-link.telia.net (213.248.90.237) [AS1299]  17.117 ms
>> 17.686 ms  17.173 ms 11  prs-bb1-link.telia.net (80.91.249.113)
>> [AS1299]  25.882 ms 125.402 ms  25.827 ms 12
>> ash-bb1-link.telia.net (80.91.251.98) [AS1299]  108.584 ms 
>> 113.053 ms ash-bb1-link.telia.net (80.91.252.36) [AS1299]
>> 158.407 ms 13  level3-ic-130870-ash-bb1.c.telia.net
>> (213.248.89.178) [AS1299] 114.600 ms  114.618 ms  124.009 ms 14
>> vlan80.csw3.Washington1.Level3.net (4.69.149.190) [AS3356] 
>> 120.899 ms  120.495 ms  120.235 ms 15
>> ae-72-72.ebr2.Washington1.Level3.net (4.69.134.149) [AS3356] 
>> 113.387 ms  114.457 ms ae-82-82.ebr2.Washington1.Level3.net 
>> (4.69.134.153) [AS3356]  120.064 ms 16
>> ae-3-3.ebr1.NewYork2.Level3.net (4.69.132.90) [AS3356]  112.147
>> ms 112.035 ms  112.211 ms 17  ae-1-100.ebr2.NewYork2.Level3.net
>> (4.69.135.254) [AS3356]  116.964 ms  116.742 ms  110.879 ms 18
>> ae-5-5.car2.Stamford1.Level3.net (4.69.142.81) [AS3356]  116.335 
>> ms  123.342 ms  116.644 ms 19
>> INTERACTIVE.car2.Stamford1.Level3.net (4.26.50.110) [AS3356] 
>> 122.280 ms  117.676 ms  116.042 ms 20  www.interactivebrokers.com
>> (206.106.137.3) [AS11449]  118.604 ms 117.565 ms  118.602 ms
>> 22ms
>> 
>> 
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> 
> 
> 
> 
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