On Thu, 24 May 2012 16:55:04 +0200
Benoit Panizzon <[email protected]> wrote:

> We have business customers with an own mailservers asking us to
> provide a backup MX for their mailserver.
> Usualy we deny such request, because such a backup MX would bounce
> all spam which cannot be relayed, and anyway, the sending server
> usualy queues the email usualy about the same amount of time a backup
> mx would queue it. So we see not advantage, but a big disatvantage.

The simple advantage is the control. On a backup MX you can enforce
your own rules for keeping mail, sending rates, alarming and so on.

> - Is it true, that most ISP offer this kind of service?

An ISP is an ISP - not a mail provider. So why should an pure ISP offer
something like a backup MX or a smarthost? But in this world business
is not a perfect thing: sometimes you have to offer one service to sell
another. But if you don't want to offer such services yourself - be
smart and ask another party which has this in their business model
included, make a contract and offer it to your customers for a
additional fee. So all sides will win. That is the art of making
business.

So we have no problem to offer a mail service and I'm pretty sure you
will find many more here.

Regards
Oli


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