RE: [swinog] Threaten with "Kassensturz"I agree with Robert, give the customer what he wants (regaring his contract) and if he's not happy, just cancel the contract within the legal term and throw it away. I think we have many other things to do than loosing hours at the phone with such kind of customers...
Pascal ----- Original Message ----- From: Guentensperger, Robert To: '[EMAIL PROTECTED]' Sent: Monday, November 17, 2003 9:42 AM Subject: RE: [swinog] Threaten with "Kassensturz" Hi Peter, I'm not a lawyer. But i meant in K-Tip. I few years ago... But i guess the best way is to think whatever you want and to say the customer is the king. Don't spend too much energy for this kind of customers. Cheers, G�nti || -----Original Message----- || From: Peter Baumann [mailto:[EMAIL PROTECTED] || Sent: Monday, November 17, 2003 9:36 AM || To: [EMAIL PROTECTED] || Subject: RE: [swinog] Threaten with "Kassensturz" || || || On Mon, 2003-11-17 at 09:30, Guentensperger, Robert wrote: || > Yepp, || > I read that there is a court decision which says this is || (or can be) || > an extortion. || > Not in any case. || > But when he says "...do this or that or i'll inform || Kassensturz..." || > then i guess it is. || > || > Cheers, || > G�nti || || Hi G�nti || || Thanks for the info. || || The following is the exactly wording from the customer: || "N�chstens gebe ich dem Ueli Schmetzer von der || Konsumentenschutz-Sendung || 'Kassensturz' einen Tipp" || || Do you know where I can find this court decision? I want || just send it to || the customer. || || Thanks Peter || ---------------------------------------------- || [EMAIL PROTECTED] Maillist-Archive: || http://www.mail-archive.com/swinog%40swinog.ch/ || ---------------------------------------------- [EMAIL PROTECTED] Maillist-Archive: http://www.mail-archive.com/swinog%40swinog.ch/
