<It is a shame to see how most Swiss ISP react to messages to their abuse desks. Lucky receiving a message after 6 days <(yes!) that the dial-up for a certain customer has been blocked - this is the last case from Sunrise.
Sorry Kurt
I can't agree with you :-(
Incomming Mail:
Date: Wed, 14 Apr 2004 10:25:06 +0200
From: [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Outgoing Mail:
From: Abuse
Sent: Freitag, 16. April 2004 08:55
To: '[EMAIL PROTECTED]'
Subject: RE: Abuse from your dial-up netblock - 194.230.xxx.xxx
So, i desperately can't see 6 days of answering time. Perhaps you can help me
on how you are counting ? :-)
Greetings
Daniele from sunrise Abuse
-----Original Message-----
From: Kurt A. Schumacher [mailto:[EMAIL PROTECTED]]
Sent: Sonntag, 18. April 2004 18:02
To: [EMAIL PROTECTED]
Subject: RE: [swinog] Cablecom customer spammin again
Pascal
You are right - in a way...
On the other hand we still have a bunch (yes, as well Swiss) ISP being relative ignorant fighting SPAM (and virus) activities at the
source - respective at the high volume customer interfaces to the net - where security, up-to-date systems, reasonable firewall,
content control and anti virus can be considered inexistent.
While in this case one of the official Cablecom SMTP-out server has been (ab)used - so apparently there lacks a volume limitation -
and thus abuse - control. If this mechanism is in place all SMTP out traffic must be enforced using the ISP SMTP relays.
It is a shame to see how most Swiss ISP react to messages to their abuse desks. Lucky receiving a message after 6 days (yes!) that
the dial-up for a certain customer has been blocked - this is the last case from Sunrise.
A good abuse policy must include a reaction time of a maximum of 15 minutes @ 24 hours and 366 days a year. And this must include
blocking abused connection in this time.
This is your managers responsibility, so please continue let'em know!
If you should have any questions feel free to contact me directly - we maintain lists with proof of ignorance against abuse messages
for Swiss, European and other ISP.
-Kurt.
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Pascal Gloor
Sent: Sunday, April 18, 2004 5:30 PM
To: [EMAIL PROTECTED]
Subject: Re: [swinog] Cablecom customer spammin again
> What is the policy of cablecom against spammer (they are listed on 3
> RBL (one of them is spamcop))???
Since when is swinog the abuse contact for swiss ISPs ? I think you should ask cablecom, not swinog.
Pascal
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