To my knowledge sometimes there may be network enhancements
being done during what is anticipated as a 'low' time of usage.
If it is happening consistently at 2am every morning then I would
ask to have it investigated by the networking team.
br,
jdub
--- In [email protected], "Craig Miller" <[EMAIL PROTECTED]>
wrote:
> Have any of you ever experienced dropped calls at 2:00am? I
mentioned it to
> Ethan when I was on the phone to customer service (see my other
message),
> but he said he hadn't heard of the problem. I frequently make late
night
> calls, and for as long as I've been with the company, if I'm ever
on the
> phone at 2am, the call gets dropped. 2am, on the dot,
consistently. Then,
> if I try to call the person back, I might get dropped one or two
more times.
> By a few min after 2am, I'll finally get a good connection and can
stay on
> the phone for quite some time. Here's the rationalization I came
up with in
> my mind: Since T-Mo's based in Bellevue, Washington in the Pacific
time
> zone, maybe the network re-boots itself or something at midnight
pacific /
> 2am central every night. I highly doubt that that's the real
reason, but
> it's worked for me for this long. I guess I'll have them look into
the
> issue next time I call customer service, but I was just curious if
any
> others experienced this.
>
>
>
> ~Craig
>
>
>
> [Non-text portions of this message have been removed]
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