--- In [email protected], Mark Pallo <[EMAIL PROTECTED]> wrote: > Of course the ultimate question remains is why has Hawaii not received > the MWI yet? >
IMO, it is a support issue. No need to turn on MWI (and field the inevitable questions associated with it) until most/all of the nation is converted. There's no pressing need to support both systems, that only creates confusion. For example, if MWI was currently set in Hawaii, and I went on vacation there from my home in DC, would I get MWI or SMS? Is the conversion my market (subscribers) or by market (the towers). If in fact I would get MWI in HI, but as a customer I haven't received notice of the change (since I live in DC and have not been converted), I may have to call CS, and that costs TM money. I admit I haven't followed this closely, but since I have experience in the CS business, that's my POV on this issue. ------------------------ Yahoo! Groups Sponsor --------------------~--> What would our lives be like without music, dance, and theater? Donate or volunteer in the arts today at Network for Good! http://us.click.yahoo.com/Tcy2bD/SOnJAA/cosFAA/G6uqlB/TM --------------------------------------------------------------------~-> - - - - Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/T-Mobile-US/ <*> To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
