You could always try: T-Mobile corporate, Bellevue, Washington: +1 425 378 4000 ______ Bill Try Spam Interceptor http://si20.com/?ref=117
...... Original Message ....... On Thu, 28 Apr 2005 11:43:36 -0700 (PDT) Ms <[EMAIL PROTECTED]> wrote: >Hi, > >I have been a loyal T-mobile customer for years. >Recently I had an issue with a new Pocket PC phone and >contacted support. CS did not know much about the >product but promised me that someone from DATA group >will call me. > >Days passed no one did, I complained to CS via email. >CS and I have been exchanging emails but the strange >thing is today I got an email which states that one of >the reason why Data group cannot call me is because of >the email exchanges that I had with CS. Apparently >it delays the esclation - that does not make sense. > >I want to escalate this issue and talk to someone >higher up who can make sense, typically in most of the >companies you have customer relations manager etc, >does T-Mobile have one? > >Does anyone know which number to call to talk to >Customer Relations group? > >thanks > >-K ------------------------ Yahoo! Groups Sponsor --------------------~--> In low income neighborhoods, 84% do not own computers. At Network for Good, help bridge the Digital Divide! http://us.click.yahoo.com/EpW3eD/3MnJAA/cosFAA/G6uqlB/TM --------------------------------------------------------------------~-> - - - - Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/T-Mobile-US/ <*> To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
