If you file an email, it has to be resolved through the offline group since you field a complaint not asking a question...
On 4/28/05, Ms <[EMAIL PROTECTED]> wrote: > Hi, > > I have been a loyal T-mobile customer for years. > Recently I had an issue with a new Pocket PC phone and > contacted support. CS did not know much about the > product but promised me that someone from DATA group > will call me. > > Days passed no one did, I complained to CS via email. > CS and I have been exchanging emails but the strange > thing is today I got an email which states that one of > the reason why Data group cannot call me is because of > the email exchanges that I had with CS. Apparently > it delays the esclation - that does not make sense. > > I want to escalate this issue and talk to someone > higher up who can make sense, typically in most of the > companies you have customer relations manager etc, > does T-Mobile have one? > > Does anyone know which number to call to talk to > Customer Relations group? > > thanks > > -K > > __________________________________________________ > Do You Yahoo!? > Tired of spam? Yahoo! Mail has the best spam protection around > http://mail.yahoo.com > > > - - - - > > > Yahoo! Groups Links > > > > > ------------------------ Yahoo! Groups Sponsor --------------------~--> Has someone you know been affected by illness or disease? Network for Good is THE place to support health awareness efforts! http://us.click.yahoo.com/Rcy2bD/UOnJAA/cosFAA/G6uqlB/TM --------------------------------------------------------------------~-> - - - - Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/T-Mobile-US/ <*> To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
