Thanks Andy,
I have never received any emails from those addresses so I will also investigate the issue at my end now I have some information. I also don’t see anything in my junk bin (where my filters send any spurious mail). Cheers - From: Andy Townsend <[email protected]> Sent: Monday, 4 April 2022 6:57 PM To: Phil Wyatt <[email protected]>; [email protected] Subject: Re: [talk-au] Map Note Flood On 04/04/2022 09:41, Phil Wyatt wrote: Hi Andy, I am aware of the volunteers doing this great work. My concern was that I had not received a confirmation that the email had been received and a ticket created. This has happened once before and I was led to believe the ticket creation to be automatic on receiving an email. Our ticketing system thinks it sent you a message with subject "Ticket#2022040210000063] Re: Our phantom note creator is back ..." at 6:51 on 2nd April. Depending on how people have spam filters set up it's not unheard of for mails to end up in there. The email will likely have come from <mailto:[email protected]> "[email protected]". If its not an automatic process then please accept my apologies and I will make a suggestion that an autoresponder is installed so that we at least know that the email has arrived at the correct location. Is the correct email address <mailto:[email protected]> [email protected] or is it [email protected] <mailto:[email protected]> which others seemed to have used. The full "I've seen a problem; what should I do?" story is on https://wiki.osmfoundation.org/wiki/Data_Working_Group , but addresses that will work include * [email protected] <mailto:[email protected]> * [email protected] <mailto:[email protected]> and likely others involving "otrs" and a ticket number on the subject line, but the "official one that is likely to work best for most people" is <mailto:[email protected]> "[email protected]". Best Regards, Andy
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