Karen,
I use Bell Fibe service for which Bell provided a Sagemcom HomeHub 4000
modem, a large white plastic tower device. (I got the Bell technician
wall mount my Home Hub 4000 modem).
On thes back of the Home Hub 4000 are two (2) green-coloured jacks
marked as TEL 1 and TEL 2 (with embossed legend not easy to read).
I have an ancient Northern Telecom "Jazz" analog (land line compatible)
phone plugged in to the TEL 1 jack on the Home Hub 4000 modem. This
ancient analog phone works fine but sometimes it takes a few seconds for
the dial tone audio hum to start, when I pick up the phone's handset.
You mentioned that "Bell no longer offering analog, only fiberactic
which seems to interact with the specialty phone I use due to
disability."
Two (2) questions occur to me:
Q#1: Do you have your specialty phone plugged into the TEL1 jack on a
Bell Fibe Home Hub 4000 modem ??
Q#2: Does Bell Canada tech support explain why your specialty phone is
not working properly through your Bell Fibe service ??
Steve Petrie
[email protected]
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