Steve,
The bell technician who installed that nightmare took advantage of my
blindness by getting permission from a moving help rep that day to install
the modem. I had been told, by bell accessibility, that since there was a
jack in place that
1. the jack would be used.
2. the technician knew I was blind and
3. the technician would not install anything without showing it first.
after three hours of lies I was shown this modem.
1. we plugged my phone in,, cannot see what color the jack is.
2. the connection started to distort and make me dizzy, i. e. aggravating
the associated brain injury making such a phone needful.
So, after such an experience would you try a second jack?
for the record, it is that modem, which apparently also provides Fibe TV
and internet.
No, the technician did not explain why my phone did not work, he was too
busy flirting with the help from my moving company.
after doing infrastructure damage to the walls here as well I might add.
Nature of your brain injury since you are asking in such a general way?
On Sun, 19 Mar 2023, Steve Petrie via talk wrote:
Karen,
I use Bell Fibe service for which Bell provided a Sagemcom HomeHub 4000
modem, a large white plastic tower device. (I got the Bell technician wall
mount my Home Hub 4000 modem).
On thes back of the Home Hub 4000 are two (2) green-coloured jacks marked as
TEL 1 and TEL 2 (with embossed legend not easy to read).
I have an ancient Northern Telecom "Jazz" analog (land line compatible) phone
plugged in to the TEL 1 jack on the Home Hub 4000 modem. This ancient analog
phone works fine but sometimes it takes a few seconds for the dial tone audio
hum to start, when I pick up the phone's handset.
You mentioned that "Bell no longer offering analog, only fiberactic which
seems to interact with the specialty phone I use due to disability."
Two (2) questions occur to me:
Q#1: Do you have your specialty phone plugged into the TEL1 jack on a Bell
Fibe Home Hub 4000 modem ??
Q#2: Does Bell Canada tech support explain why your specialty phone is not
working properly through your Bell Fibe service ??
Steve Petrie
[email protected]
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