I've been with freedom (nee wind) for ~10 yrs. You can indeed get data on the subway but only at the stations, not between them while underground. So you get a habit of loading stuff right as you enter the station, then read it til you get to the next one. Historically the coverage was shit outside the main areas but I don't travel much. One time I went to Montreal and there was *nothing*. But it was ages ago.
As to customer service, I haven't had any reason to contact it in years. In the past they were very good. I wouldn't be surprised if there was deterioration; that's how things go. I'm a pretty lazy consumer. I don't comparison shop once I am settled in somewhere unless there is a problem. Freedom is good enough for me. On Wed, Aug 2, 2023, at 3:09 AM, Evan Leibovitch via talk wrote: > Hi all. > > I was more than a little ticked off to discover that Telus has no plans to > offer 5G to its mid-brand Koodo customers, even though its flagship Telus and > low-end Public Mobile brands already have it. > > Now that Freedom Mobile is owned by Videotron, perhaps Canada's least-awful > telco, I had another look. They have a 5G plan for the same money that I'm > paying Koodo for 4G with 10GB more per month. Furthermore Freedom is the only > telco usable in the Toronto subway, with service in all stations and two > Line-1 tunnel sections (Vaughan to Wilson and St.George to Yonge/Bloor). > > Pretty well everywhere I usually go these days is within Freedom's 5G > coverage area. with 4G elsewhere (including the non-Freedom "nationwide" > network coverage). I don't care about international roaming, I have a > different SIM for that. And as it turns out the cell tower closest to my home > is a Freedom one. > Still, I have a few concerns. Reviews for Freedom on Trustpilot are plentiful > and almost universally vicious. So long as everything Just Works my customer > service interactions tend to be limited to initial setup. > > Does anyone here have any real-life data points to offer? Thanks! > > Evan Leibovitch, Toronto Canada > @evanleibovitch / @el56 > --- > Post to this mailing list [email protected] > Unsubscribe from this mailing list https://gtalug.org/mailman/listinfo/talk >
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