| From: Peter King via talk <[email protected]>
| Booted from a USB with Arch Linux on it; chroot into the now-working computer;
| ran a system update (massive: 500+ packages). Something in there -- likely
| the new kernel and firmware -- fixed the keyboard problem. So I didn't have
| to reinstall, just get far enough in to do an upgrade.
Wow. Heroic measures.
| I now have a functional computer to replace the Lenovo T5. For those of you
| keeping score, I *still* do not have the replacement MB I ordered from Canada
| Computers on 27 September.
I'm a broken record: I'd cancel the MB order and get Lenovo Warranty
service.
I have to admit my experience with warranty service hasn't been
stellar. Problems still being resolved. Here are the ones I've dealt
with today:
- an Asus notebook died (lights on but not POST). Sent it in. They
now say that their are going to transfer the patient to the US. In
return for the inconvenience, they are extending the warranty 90 days.
I hope that isn't an indication of how long they will have my
machine.
- HP Aero with flaky WiFi. I know how to make it work in Linux
(suppressing sleep modes on the card) but I think that that impairs
battery life. In Windows, it is unreliable. Talked for hours with
support, getting nowhere. Fun fact: asked ChatGPT (through Edge or
Bing on Windows). It came up with an answer that was congruent
with my beliefs -- impressive. Support Chat fails now. Grrr.
- got a Dyson refurbished ed vacuum in July. One broken part and one
missing part. They sent a replacement for the broken part promptly.
But the missing part was out of stock. I had to phone them today to
remind them to send it to me. CSR didn't know what a "wand clip"
was (neither do I -- I've never had one). After perhaps half an
hour of chat, they will send one.
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