Hello Louis,
Thank you for providing us with this detailed bug report. I wanted to let you 
know that this is known issue and on our list of items to fix. For your 
reference, this issue is logged in our system under bug report #8133. If you 
ever want to check on the status of this bug report, just contact our support 
team and provide this number.  I would like to take this opportunity to remind 
all list members to include the following details when reporting issues to Ai 
Squared. 
1. Description of problem
2. Computing environment: operating system version and architecture (32 or 64 
bit), Window-Eyes version and synthesizer
3. Exact steps to duplicate the problem
4. Expected results
5. Current results
6. Any additional comments (e.g. does this issue happen with other screen 
readers, can you duplicate it reliably, etc.)
This information is extremely important for our engineering team and enables us 
to more efficiently identify and resolve Window-Eyes issues. 
Thanks,
Marc

-----Original Message-----
From: Talk [mailto:[email protected]] 
On Behalf Of gosselin_louis via Talk
Sent: Thursday, July 2, 2015 10:26 AM
To: 'Window-Eyes Discussion List'
Subject: Here's another Outlook 2013 complaint

I open a new message with Ctrl-n. I hear, blah blah to

I tap the first letter of the address and hear nothing. I have to down-arrow
once, then up-arrow once to hear the selection, the one I want.

Now, If I tap the first letter, assume that it has selected the first entry
starting with that letter I tapped, and hit enter, I still hear nothing
until I up- or down-arrow

Not very helpful.  I'm forced to spend the time to verify, verify, verify.
Can this be fixed? What can I do?

Louis Gosselin


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