Marc, I thank you too as it solved my problem in firefox. Is silverlight the same idea in ie? Am asking cuz am wondering if getting rid of it would allow me to access the login screen on the games.espn... website using we 9.2 and ie 11. Some people have said they can get the login screen fine, but I have not been able to.

-----Original Message----- From: Van Lant, Robin via Talk
Sent: Friday, August 14, 2015 4:02 PM
To: Marc Solomon ; Window-Eyes Discussion List
Subject: RE: unresponsive plugin

Thank you, Marc! I also get this. So glad to have a solution since my IT team here wasn't sure how to help.



-----Original Message-----
From: Talk [mailto:[email protected]] On Behalf Of Marc Solomon via Talk
Sent: Thursday, August 13, 2015 2:51 PM
To: [email protected]; Jed Barton; Window-Eyes Discussion List
Subject: RE: unresponsive plugin

Jed,
If you don't care about watching Flash based video content on the web in Firefox, then your best option would be to disable the Shockwave Flash plugin. This will prevent the plugin from running and crashing. If you want to do this, open the Tools menu in Firefox with Alt-T. Down Arrow to Add-ons and press Enter. A new tab will open in Firefox. Turn Browse Mode off and then Tab until you hear Extensions. Down Arrow until Plugins is selected. Then Tab until you reach the list of plugins. Next, Down Arrow until you find Shockwave Flash. Tab to the pull down menu that says Always Activate. Down Arrow to select Never Activate. Restart (exit and re-open) Firefox and the plugin should be disabled.
Regards,
Marc

-----Original Message-----
From: Talk [mailto:[email protected]] On Behalf Of Jed Barton via Talk
Sent: Thursday, August 13, 2015 4:31 PM
To: Window-Eyes Discussion List <[email protected]>
Subject: unresponsive plugin

Hey guys,

I am having a serious problem, and am wondering if some of you guys have a solution. It's very annoying. I'm getting an error in firefox that keeps saying unresponsive plugin, shockwave may be busy and all that. How do i fix this problem. Is there any sort of way to give shockwave a kick to work? This is happening on a ton of web sights, and is very annoying.
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