Hi kitty,

I could find the log on screen at ESPN, but couldn't successfully log
in. It turns out that if you are a returning league participant, you
need to request that your account be updated. You have to check a
checkbox saying that you read and understood the terms and conditions,
and then click on a submit button. WE wasn't reading the checkbox so you
couldn't update your account. I had to get a pair of eyeballs to check
the box and wala! I was in.

Andy


-----Original Message-----
From: Talk
[mailto:[email protected]] On
Behalf Of kitty hevener via Talk
Sent: Friday, August 14, 2015 1:46 PM
To: Van Lant, Robin; Window-Eyes Discussion List
Subject: [EXTERNAL] Re: unresponsive plugin

Marc, I thank you too as it solved my problem in firefox.  Is
silverlight the same idea in ie?  Am asking cuz am wondering if getting
rid of it would allow me to access the login screen on the games.espn...
website using we
9.2 and ie 11.  Some people have said they can get the login screen
fine, but I have not been able to.

-----Original Message-----
From: Van Lant, Robin via Talk
Sent: Friday, August 14, 2015 4:02 PM
To: Marc Solomon ; Window-Eyes Discussion List
Subject: RE: unresponsive plugin

Thank you, Marc!  I also get this.  So glad to have a solution since my
IT team here wasn't sure how to help.



-----Original Message-----
From: Talk 
[mailto:[email protected]] On
Behalf 
Of Marc Solomon via Talk
Sent: Thursday, August 13, 2015 2:51 PM
To: [email protected]; Jed Barton; Window-Eyes Discussion List
Subject: RE: unresponsive plugin

Jed,
If you don't care about watching Flash based video content on the web in

Firefox, then your best option would be to disable the Shockwave Flash 
plugin. This will prevent the plugin from running and crashing. If you
want 
to do this, open the Tools menu in Firefox with Alt-T. Down Arrow to
Add-ons 
and press Enter. A new tab will open in Firefox. Turn Browse Mode off
and 
then Tab until you hear Extensions. Down Arrow until Plugins is
selected. 
Then Tab until you reach the list of plugins. Next, Down Arrow until you

find Shockwave Flash. Tab to the pull down menu that says Always
Activate. 
Down Arrow to select Never Activate. Restart (exit and re-open) Firefox
and 
the plugin should be disabled.
Regards,
Marc

-----Original Message-----
From: Talk 
[mailto:[email protected]] On
Behalf 
Of Jed Barton via Talk
Sent: Thursday, August 13, 2015 4:31 PM
To: Window-Eyes Discussion List <[email protected]>
Subject: unresponsive plugin

Hey guys,

I am having a serious problem, and am wondering if some of you guys have
a 
solution.  It's very annoying.  I'm getting an error in firefox that
keeps 
saying unresponsive plugin, shockwave may be busy and all that.
How do i fix this problem.  Is there any sort of way to give shockwave a

kick to work?  This is happening on a ton of web sights, and is very 
annoying.
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