You can call them, but I think you have to pay something. From what I remember, you get to have 12 calls a year, I think, for a certain price. But it seems that you are having such a problem that, if they can help you, it might not matter, if they can help you settle it. Pam.

-----Original Message----- From: Larry Higgins via Talk
Sent: Thursday, November 19, 2015 7:07 AM
To: Window-Eyes Discussion List
Subject: This is really driving me to distraction

Oh patient listers,

If this doesn't ultimately get permanently resolved, I think I will end
up pulling what is left of my hair completely out!

Ever since I first installed Window-Eyes 9.1 on this new Dell machine
back in April, (I am presently using 9.2), I have been absolutely unable
to get keys to speak with characters to stick. At times it seems as if I
have this problem licked, but the next day or hour, for that matter, the
setting will become changed, and I go back to the associated set file,
and once again turn on the setting, make damn sure I have the setting at
global, with global scope toggle on as well, press ctrl+s to save, and
all of that, I can think of nothing more to do, it still wont stay set.

I know that was a sentence full, but I am just about at my whits end
trying to figure this one out.

I have followed these instructions to a tee, I don't even no how many
times by now, and still no everlasting joy.

Surely there must be an answer, but it eludes me.

I should use an exclamation point with each sentence uttered here, but
I'll spare all of you that. I wont even use all caps <smile>, though I
think it really might be appropriate in this case.

But, can somebody please, please, help! This really can't be that tough
of a nut to crack.

I'm using WE for Office, so can't call the boys at AI Squared. I'm not
complaining, mind you, but dem, unfortunately, is the facts of life.

OK, nuff said, but if someone could please offer some helpful advice, or
wise counsel, it would be ever so greatly appreciated,

Larry

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