Thanks for the kind words Larry and good luck with your troubleshooting! Marc
Sent with AquaMail for Android http://www.aqua-mail.com On November 19, 2015 2:23:00 PM Larry Higgins <[email protected]> wrote: > Mark, > > Sorry if I left the impression that I considered myself completely up > the proverbial creek when it came to receiving any kind of tech support > from I Squared, That really wasn't my intention. > > If I find that none of the suggestions put forth by list members so far > do the trick, sooner or later, I will definitely spring for a little > help <smile>. > > I really can't speak highly enough of the team at I Squared. And GW > Micro's support has been nothing but helpful over these past 14 years or > so on the rare occasion that I needed it. Nothing but praise here. Not > to mention the product. WE is truly the best. > > Thanks for the heads up, > > Larry > > > On 11/19/2015 10:50 AM, Marc Solomon via Talk wrote: >> Ai Squared has discounted support plans available as Pam mentioned but you >> can also pay for a single support incident if that is your preference. >> Marc >> >> -----Original Message----- >> From: Talk >> [mailto:[email protected]] On Behalf >> Of Pamela Dominguez via Talk >> Sent: Thursday, November 19, 2015 11:19 AM >> To: Larry Higgins <[email protected]>; Window-Eyes Discussion List >> <[email protected]> >> Subject: Re: This is really driving me to distraction >> >> You can call them, but I think you have to pay something. From what I >> remember, you get to have 12 calls a year, I think, for a certain price. >> But it seems that you are having such a problem that, if they can help you, >> it might not matter, if they can help you settle it. Pam. >> >> -----Original Message----- >> From: Larry Higgins via Talk >> Sent: Thursday, November 19, 2015 7:07 AM >> To: Window-Eyes Discussion List >> Subject: This is really driving me to distraction >> >> Oh patient listers, >> >> If this doesn't ultimately get permanently resolved, I think I will end >> up pulling what is left of my hair completely out! >> >> Ever since I first installed Window-Eyes 9.1 on this new Dell machine >> back in April, (I am presently using 9.2), I have been absolutely unable >> to get keys to speak with characters to stick. At times it seems as if I >> have this problem licked, but the next day or hour, for that matter, the >> setting will become changed, and I go back to the associated set file, >> and once again turn on the setting, make damn sure I have the setting at >> global, with global scope toggle on as well, press ctrl+s to save, and >> all of that, I can think of nothing more to do, it still wont stay set. >> >> I know that was a sentence full, but I am just about at my whits end >> trying to figure this one out. >> >> I have followed these instructions to a tee, I don't even no how many >> times by now, and still no everlasting joy. >> >> Surely there must be an answer, but it eludes me. >> >> I should use an exclamation point with each sentence uttered here, but >> I'll spare all of you that. I wont even use all caps <smile>, though I >> think it really might be appropriate in this case. >> >> But, can somebody please, please, help! This really can't be that tough >> of a nut to crack. >> >> I'm using WE for Office, so can't call the boys at AI Squared. I'm not >> complaining, mind you, but dem, unfortunately, is the facts of life. >> >> OK, nuff said, but if someone could please offer some helpful advice, or >> wise counsel, it would be ever so greatly appreciated, >> >> Larry >> >> _______________________________________________ >> Any views or opinions presented in this email are solely those of the author >> and do not necessarily represent those of Ai Squared. >> >> For membership options, visit >> http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/geodom%40optonline.net. >> For subscription options, visit >> http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com >> List archives can be found at >> http://lists.window-eyes.com/private.cgi/talk-window-eyes.com >> >> _______________________________________________ >> Any views or opinions presented in this email are solely those of the author >> and do not necessarily represent those of Ai Squared. >> >> For membership options, visit >> http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/msolomon%40aisquared.com. >> For subscription options, visit >> http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com >> List archives can be found at >> http://lists.window-eyes.com/private.cgi/talk-window-eyes.com >> >> >> _______________________________________________ >> Any views or opinions presented in this email are solely those of the author >> and do not necessarily represent those of Ai Squared. >> >> For membership options, visit >> http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/larryhiggins22%40comcast.net. >> For subscription options, visit >> http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com >> List archives can be found at >> http://lists.window-eyes.com/private.cgi/talk-window-eyes.com >> _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. 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