Hi Matthew,

I assume you're using a WE 9.2 CD since nothing earlier will work.

Hth,

Rod

-----Original Message-----
From: Talk
[mailto:talk-bounces+rod_hutton=hotmail....@lists.window-eyes.com] On Behalf
Of Matthew Chao via Talk
Sent: December 18, 2015 3:04 PM
To: talk@lists.window-eyes.com
Subject: Windows 10 Upgrade a Disaster

Hi, Folks.  I tried upgrading to Windows 10 from Windows 7 on a Dell 
Precision 1700 with 8GB RAM.  While I got to Narrator, I couldn't get 
the Window-Eyes CD or DVD to start.  When I tried to run Window-Eyes 
at the desktop, the sound card got stuck and I had to shut the machine off.

When I restarted the computer, I got the Windows 7 sound, the 
Window-Eyes sound, and nothing happened.  With sighted help, I was 
able to restore the previous build, and now it's working.  Is there 
something I'm missing?  Why won't the CD spin up when I insert 
it?  Is there something else I need to do?  As far as I'm concerned, 
this whole Windows 10 upgrade's a bust.--Matthew Chao

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