I am using a bi 40 with none of those problems,  I use FComputer Braille
and scrolling works fine.  I updated the firmware and installed the new
USB driver as well.  Without that it didn't work under Windows 10.

Crabb, Nolan via Talk <talk@lists.window-eyes.com> wrote:

> So I've fought this for weeks including three calls to HumanWare and one to 
> AI Squared, and I can't fix it.
> 
> Here's the environment:  Windows 10/64, Window-Eyes 9.3, HumanWare Brailliant 
> BI32 connected via USB.
> 
> I can't get Window-Eyes to communicate with the display unless I invoke the 
> display's  OpenBraille protocol, which is wobbly at best, because it doesn't 
> allow the unit to charge properly, but that's not why I'm writing.
> 
> The problem is, no matter how I set the horizontal controls, whenever I pan 
> the display, I miss several words in the line. Yes, I do have scrolling 
> options set to enable whole word. Yes, I've tried both display length and 
> specify line length in horizontal scrolling options, all to no satisfaction.
> 
> Today, I rebuilt my Window-Eyes profile, which accomplished nothing.
> 
> I've moved the display from a hub and plugged it into the PC directly; no 
> change. I was on hold with HumanWare for nearly an hour, then I got bounced 
> to a recording that said I had to leave a message. 
> 
> Is anyone on this list using these Brailliant displays with win 10 and WE? If 
> so, are you able to pan without word loss? Are you forced to use the 
> OpenBraille protocol?
> 
> Here's the most amusing part: Today, I installed the HumanWare USB driver 
> from its tools program; it set the display to virtual port Com6. Again, 
> Window-Eyes wouldn't work with it. Not only can I not pan, but the display 
> goes blank when WE originally opens, then returns to the HumanWare menu 
> rather than receiving data from WE.
> 
> But the most twisted part of this is that NVDA works perfectly with it. I 
> didn't even have to tell NVDA which port to look for. Panning in NVDA is 
> perfect; no words missed.
> 
> You'll be doing me a tremendous favor by not writing something snarky back to 
> me like, "what's your problem, fool? Why not just use NVDA?" Because I prefer 
> to use Window-Eyes whenever and wherever possible.
> 
> This is one of those maddening problems where you can't even get any pleasure 
> from having someone remote into the machine, since they can't see the 
> performance of the display.
> 
> Nolan
> 
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-- 
Your life is like a penny.  You're going to lose it.  The question is:
How do
you spend it?

         John Covici
         cov...@ccs.covici.com
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