i don't think this is a w e problem with wlm 2012.
w e loses focus if i have opened another program like firefox or i e 11 and alt
tab back to wlm.
if you open the wlm system pull down with alt space bar and click on restore
speech will come back. i get the same thing useing nvda.
-----Original Message-----
From: Tony C via Talk
Sent: Monday, February 15, 2016 6:42 AM
To: Marc Solomon ; Window-Eyes Discussion List
Subject: Re: WE and windows 10
I didn't ask for an immediate response. I was emailing about an iss ue back
Fri before last. I believe it was Chris who had sent me a message asking a
couple of thing. I sent my reply and when I didn't hear anything back I knew
it was getting late in the day andfigured I would hear on Mon but didn not.
I waited a few days partly because I was busy doing other things and partly
to give a chance to support to get back to me. I emailed again this past Fri
and got a message back asking the samquestions I had already answered. I
answered them again in I believe 4 replies. For an example as I am writing
this reply to you, I cannot review anythine I've written, even backspace
says nothing. the message is maxed and still can't read what I've written
here. this has been an on-going issue for 3 years now.. I'm usin WLM Windows
10 and WE 9.3x on a del pc with intel processor.
-----Original Message-----
From: Marc Solomon via Talk
Sent: Sunday, February 14, 2016 5:33 PM
To: Window-Eyes Discussion List
Subject: Re: Fw: WE and windows 10
Tony,
If you need an immediate response from tech support, I would recommend
calling during business hours. Also, we would never ignore a customer's
support request. Emails can get lost, blocked, etc. So, again, if you have
an urgent need, just give us a call. Please note that Ai Squared will be
closed on Monday in observance of Presidents Day.
Thanks,
Marc
Sent with AquaMail for Android
http://www.aqua-mail.com
On February 14, 2016 12:24:12 PM Tony C via Talk
<[email protected]> wrote:
Maybe, they will get this one.
From: Window-Eyes Support
Sent: Saturday, February 13, 2016 7:18 AM
To: Tony C
Cc: Aaron Smith ; Steve Clower
Subject: RE: WE and windows 10
Hi,
1. What web browser, what antivirus?
2. What web browser and what sites, do you have links as examples?
3. Sounds like some invisible window is there. Does this happen every
single time you close an application?
4. Try going to apps/diagnostics/refresh accessibility libraries. Also
if you just reload Window-eyes does the functionality return?
5.
Window-Eyes Product Support
Ai Squared
725 Airport North Office Park
Fort Wayne, IN 46825
(802) 362-3612
www.aisquared.com
From: Tony C [mailto:[email protected]]
Sent: Friday, February 12, 2016 3:16 PM
To: Window-Eyes Support <[email protected]>
Subject: WE and windows 10
Hi guys, I�m still fighting with the same issues. 1. I�ll be arrowing down
reading a webpage and window eyes just looses focus and quits talking until I
alt tab to bring the page back into focus.
2. Window eye starts reading anywhere in the page it decides to. Very seldom
is in at the top.
3. When I close the program I have open the desktop is on the screen but
window eyes doesn�t see it untill I hit alt f4 a second time.
4. A lot of the times after being on the web for a while, ie: watching Hulu,
etc when I close the program window eyes will not go to the desktop even
thought the desktop is there. windows key M or D makes no differencd. When
this occurs if I hit alt f4 IiI get the usual �what do you want the computer
to do� except when I try to arrow down Window eyes doesn�t read the choices.
In both cases even though window eyes does not read the desktop or the other
choices, they are working, this has been verified by a sighted person. For
example window eyes isn�t reading the desktop but I can hit W for windows
live mail (WE says nothing) but WLM highlites and I can hit enter and WLM
opens.
Anything I can do to fix this it really gets quite frustrating.
Tony Childers
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