Unfortunately that doesn't appear to have fixed the issue.

Sent from my iPhone

> On Apr 28, 2016, at 7:16 AM, Chris Grabowski <cgrabow...@aisquared.com> wrote:
> 
> From within word, go to file/options/add-ins press alt-g.  and make sure 
> window-eyes office helper is checked.
> 
> 
> 
> Window-Eyes Product Support
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> -----Original Message-----
> From: Talk 
> [mailto:talk-bounces+cgrabowski=aisquared....@lists.window-eyes.com] On 
> Behalf Of Bryan Peterson via Talk
> Sent: Wednesday, April 27, 2016 7:22 PM
> To: Van Lant, Robin <robin_van_l...@key.com>
> Cc: Window-Eyes Discussion List <talk@lists.window-eyes.com>
> Subject: Re: Problem with WE and Word 2010
> 
> Compatibility mode or something. But it does this with all documents, even 
> when I create a blank one and write test text.
> 
> Sent from my iPhone
> 
>> On Apr 27, 2016, at 4:54 PM, Van Lant, Robin <robin_van_l...@key.com> wrote:
>> 
>> Is this with all documents?  Is it saying Protected View?   Sorry, I didn't 
>> read the first thread on this. 
>> 
>> 
>> 
>> 
>> -----Original Message-----
>> From: Talk 
>> [mailto:talk-bounces+robin_van_lant=key....@lists.window-eyes.com] On Behalf 
>> Of Bryan Peterson via Talk
>> Sent: Wednesday, April 27, 2016 12:34 PM
>> To: talk@lists.window-eyes.com
>> Subject: Problem with WE and Word 2010
>> 
>> A few days back I wrote about a problem with Word 2010 where WE would not 
>> read a document withe arrow keys or even the mouse pointer. I was told to 
>> run Diagnostics, repair the Windows 10 display driver and reboot. After 
>> doing this twice the problem persists. Needless to say I'm now stumped.
>> 
>> Sent from my iPhone
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