OK, but you forgot one small step, that I have seen working sometimes.

Try pressing F6, once or twice. Sometimes things get going when doing so.



David

On 8/16/2016 7:38 PM, Marc Solomon via Talk wrote:
> Hi Barbara,
> This is an intermittent issue that I have seen from time to time in both 
> Internet Explorer and Firefox. Assuming you are using a fully updated version 
> of Internet Explorer 11 without any additional toolbars or extensions 
> installed, I don't think there is anything you can do to prevent the problem 
> as it seems to occur randomly without much of a pattern.  Your best course of 
> action is to try and recover from the issue as quickly as possible. The 
> troubleshooting steps your listed are spot on. First, try to toggle Browse 
> Mode to see if it comes back. If not, try refreshing the web page. If that 
> fails, closing and reopening the browser is logical next step. If that 
> doesn't do the trick, relaunching Window-Eyes or restarting the PC is 
> recommended. I am curious to know if those using newer versions of Windows 
> are experiencing this problem more or less than people using Windows 7.
> Best,
> Marc
>
> -----Original Message-----
> From: Talk [mailto:[email protected]] 
> On Behalf Of Barbara via Talk
> Sent: Tuesday, August 16, 2016 1:10 PM
> To: Window-Eyes <[email protected]>
> Subject: Browse Mode not Available
>
> Hi Everyone,
>
> I have Windows 7, IE 11, and WE 9.51.
>
> >From time to time, I will go to a web site and get the message browse mode 
> >not available. It is different sites and it occurs in a haphazard pattern.
> I have tried the F5 refresh key and this does not help.  Nor does toggling 
> browse mode off/on using shift/control/a.  So I close IE and reopen it and go 
> to the same web site and all works fine.
>
> Any ideas what is going on and how to prevent this?
>
> Thanks in advance for any help.
>
> Barbara
>
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