Is she signed in with her ms account? If so, I think there is a run
diegnostics tole in the we menus which should fix her problem. HTH.
Matthew
On 11/20/2016 06:36 AM, Martin Brown via Talk wrote:
I have a friend who recently installed the Microsoft 365 package on her
computer. She has also installed the free version of Window-Eyes which
should give her a fully functioning version of the programme. However, it
will only run in Demo mode. Is there a way to correct this short of
reinstalling.
Many thanks in advance.
Martin
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