Hi,

1.  Make sure the  person has actually ran one of the following, word, excel 
powerpoint and not just installed office.
2.  make sure the person is using Microsoft speech platform, or eSpeak as the 
voice.  If they chose eloquence, vocalizer expressive or another premium 
synthesizer without paying for them, this will turn it into a demo.

3.  repair Microsoft office from programs and features.  Use the online repair 
not the quick one.

One of the above should fix the problem.

Chris
Chris


-----Original Message-----
From: Talk [mailto:[email protected]] 
On Behalf Of matthew dyer via Talk
Sent: Sunday, November 20, 2016 10:08 AM
To: Martin Brown <[email protected]>; Window-Eyes Discussion List 
<[email protected]>
Subject: Re: Window-Eyes free edition

Is she signed in with her ms account?  If so, I think there is a run 
diegnostics tole in the we menus which should fix her problem.  HTH.


Matthew





On 11/20/2016 06:36 AM, Martin Brown via Talk wrote:
> I have a friend who recently installed the Microsoft 365 package on her
> computer. She has also installed the free version of Window-Eyes which
> should give her a fully functioning version of the programme. However, it
> will only run in Demo mode. Is there a way to correct this short of
> reinstalling.
> Many thanks in advance.
> Martin
>
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