I feel the need to develop this discussion point, as the betrayal of customers 
has extended to at least another company in the VFO group.

I have an Optelec braille display, the 40 cell Alva Comfort.  The Optelec 
website has not offered  Windows 10  drivers, its hot key references for 
Window-Eyes have not been updated - there are incorrect  hot key labels.  I am 
wondering about support to users generally.

I find it inconsistent that Freedom Scientific is charging ahead, while the 
rest of us are being told that there was to be a transition period.  
Window-eyes is not charging ahead, my braille display looks as if it will not 
be developed or even repaired.

In situations llike this, it requires a small number of us to make lots of 
noise, so if there are people who do not llike the noise we are making - select 
all and delete.  Having written to VFO, based on sensible suggestions from list 
members, and not got even an autoresponse, I've concluded that they have failed 
the 101 Introduction to marketing paper when they enrolled with Trump 
University!

I shan't say for a second time what VFO stands for out of respect to those who 
might be offended by language.


Vaughan.



-----Original Message-----
From: Talk 
[mailto:[email protected]] On 
Behalf Of Singing Sparrow via Talk
Sent: Wednesday, 23 November 2016 5:59 a.m.
To: Russ Kiehne; Window-Eyes Discussion List; Reeva Webb
Subject: Re: Steve Clower

You know I feel this as well; The thing is that Since Asquared bought out 
GWMicro the software has not gotten any better; the tech support has gotten lax 
in what they do; and lets face it the main contributers for the Window eyes 
screen reader have all but gone.

So Yes I do agree the writing is on the wall for window eyes.



On 11/22/2016 8:20 AM, Russ Kiehne via Talk wrote:
> It's also news to me as well.  With several employees leaving AI 
> Squared, it looks like the writing is on the wall for Window Eyes!
>
> -----Original Message----- From: Reeva Webb via Talk
> Sent: Monday, November 21, 2016 9:54 AM
> To: Window-Eyes Discussion List ; kitty hevener
> Subject: Re: Steve Clower
>
> :( this is news to me. I must have missed the email announcing he was 
> leaving. Need anymore proof we is going to be killed off yet?
>
>
>
> On Mon, Nov 21, 2016 at 11:08 AM kitty hevener via Talk < 
> [email protected]> wrote:
>
>> reg, a few weeks ago, he emailed us to say he was leaving.  I forgot 
>> exactly what his last date was, but perhaps it has happened.
>>
>> -----Original Message-----
>> From: Reg Webb via Talk
>> Sent: Monday, November 21, 2016 9:03 AM
>> To: [email protected]
>> Subject: Steve Clower
>>
>> After having striven mightily to help me with a Sonar problem, my 
>> last mail to Steve Clower got an automated reply, indicating that he 
>> has left A I Squared.  This was a bit sudden wasn't it?
>>
>> If you have any support matters pending with Steve, you might want to 
>> make sure that they are still in the works.
>>
>> --
>> Reg
>> <[email protected]>
>>
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