I have made that decision with respect to personal computing. Hauled out my MacBook purchased over a year ago last weekend. Got sighted assistance to crank into proper life. And made real progress with VoiceOver. A long way to go, but I plan to buy the book from Mosen Consulting on learning to use Pages. Already using Mail and plan to play with Safari very soon. Ok: Apple's customer service isn't great either, (apart from sales), but accessibility is better than the VFO and Microsoft combination, and for me it is a point of principle now.
Maybe I'm unreasonable. When Humanware shifted out of New Zealand (where I live) I decided never to buy another Humanware product. And - I've stuck to that position for almost 10 years. I did understand Humanware's business decision, which of itself, made perfect sense. As things stand - I don't plan to buy another VFO product. My money is worth something, and given the abysmal customer relations we are seeing, VFO and I fundamentally disagree on how much my customer patronage should be valued. Although we on this list have these discussions based on an event such as the departure of respected virtual friend, staff turnover is natural and healthy. Staff turnover is not for me the central point. My concern is the arrogant disregard from Corporate VFO when loyal customers start by asking reasonable questions, based on reasonable concerns. We should probably conclude that the list is not being monitored by senior VFO Executives. I do not expect staff to try and defend the behaviours of the senior executive. I expect Vice Presidents and above to lead accountability to their customers. VFO is a multi-national, multi-million dollar corporate, receiving Government contracts in numerous countries. So: if people can make informed choices regarding alternatives to what they currently have, vote with feet, dollars, word of mouth advertising and everything else that is available. Vaughan. Vaughan. Please telephone the Regional Disability and Health Team prior to emailing or faxing any new referrals. Vaughan Dodd, Regional Disability Advisor. Desk2desk: 97187. Email: [email protected]. For referrals: email [email protected]. Our up-to-date desk file is located at: http://doogle.ssi.govt.nz/resources/publications/reports-research/regional/auckland/auckland-health-disability-resources.html -----Original Message----- From: Talk [mailto:[email protected]] On Behalf Of Matthew Chao via Talk Sent: Wednesday, 23 November 2016 11:04 a.m. To: Tony Hernandez; Window-Eyes Discussion List Subject: Re: Steve Clower Tell you what - if we're forced to by Shark, I may just forget about Windows machines as much as I can. Being forced into a screenreader and culture I don't like is like having our new president-elect take officve. I like neither of them. Just my thoughts.--Matthew Chao On 11/22/2016 4:56 PM, Tony Hernandez via Talk wrote: > I wrote an e-mail to [email protected] asking about this. Perhaps if > enough people did the same, they might feel it appropriate to give > some kind of info about this. It's worth a shot. What's the worst they > could do in response? > > > On 11/22/2016 11:59 AM, Singing Sparrow via Talk wrote: >> You know I feel this as well; The thing is that Since Asquared bought >> out GWMicro the software has not gotten any better; the tech support >> has gotten lax in what they do; and lets face it the main >> contributers for the Window eyes screen reader have all but gone. >> >> So Yes I do agree the writing is on the wall for window eyes. >> >> >> >> On 11/22/2016 8:20 AM, Russ Kiehne via Talk wrote: >>> It's also news to me as well. With several employees leaving AI >>> Squared, it looks like the writing is on the wall for Window Eyes! >>> >>> -----Original Message----- From: Reeva Webb via Talk >>> Sent: Monday, November 21, 2016 9:54 AM >>> To: Window-Eyes Discussion List ; kitty hevener >>> Subject: Re: Steve Clower >>> >>> :( this is news to me. I must have missed the email announcing he >>> was leaving. Need anymore proof we is going to be killed off yet? >>> >>> >>> >>> On Mon, Nov 21, 2016 at 11:08 AM kitty hevener via Talk < >>> [email protected]> wrote: >>> >>>> reg, a few weeks ago, he emailed us to say he was leaving. I >>>> forgot exactly what his last date was, but perhaps it has happened. >>>> >>>> -----Original Message----- >>>> From: Reg Webb via Talk >>>> Sent: Monday, November 21, 2016 9:03 AM >>>> To: [email protected] >>>> Subject: Steve Clower >>>> >>>> After having striven mightily to help me with a Sonar problem, my >>>> last mail to Steve Clower got an automated reply, indicating that >>>> he has left A I Squared. This was a bit sudden wasn't it? >>>> >>>> If you have any support matters pending with Steve, you might want >>>> to make sure that they are still in the works. >>>> >>>> -- >>>> Reg >>>> <[email protected]> >>>> >>>> _______________________________________________ >>>> Any views or opinions presented in this email are solely those of >>>> the author and do not necessarily represent those of Ai Squared. >>>> >>>> For membership options, visit >>>> >>>> http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/kheve >>>> ner%40earthlink.net >>>> >>>> . >>>> For subscription options, visit >>>> http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com >>>> List archives can be found at >>>> http://lists.window-eyes.com/private.cgi/talk-window-eyes.com >>>> >>>> _______________________________________________ >>>> Any views or opinions presented in this email are solely those of >>>> the author and do not necessarily represent those of Ai Squared. >>>> >>>> For membership options, visit >>>> http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/jaded >>>> angelpromises%40gmail.com >>>> >>>> . >>>> For subscription options, visit >>>> http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com >>>> List archives can be found at >>>> http://lists.window-eyes.com/private.cgi/talk-window-eyes.com >>>> >> >> _______________________________________________ >> Any views or opinions presented in this email are solely those of the >> author and do not necessarily represent those of Ai Squared. >> >> For membership options, visit >> http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/tonyhspeaks%40gmail.com. >> For subscription options, visit >> http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com >> List archives can be found at >> http://lists.window-eyes.com/private.cgi/talk-window-eyes.com > > _______________________________________________ > Any views or opinions presented in this email are solely those of the > author and do not necessarily represent those of Ai Squared. > > For membership options, visit > http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/mattchao%40verizon.net. > For subscription options, visit > http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com > List archives can be found at > http://lists.window-eyes.com/private.cgi/talk-window-eyes.com > _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/vaughan.dodd001%40msd.govt.nz. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com ------------------------------- This email and any attachments may contain information that is confidential and subject to legal privilege. If you are not the intended recipient, any use, dissemination, distribution or duplication of this email and attachments is prohibited. If you have received this email in error please notify the author immediately and erase all copies of the email and attachments. The Ministry of Social Development accepts no responsibility for changes made to this message or attachments after transmission from the Ministry. ------------------------------- _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/archive%40mail-archive.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com
