Hi Camy,

Are you certain that you have installed the correct set file package for Office 
2016?
In the Window-Eyes control panel, go to the File menu and arrow down to Factory 
Settings and press Enter.
Press O until you highlight Office 2016.
Tab over to the Install button and activate it.

Hth,

Rod

-----Original Message-----
From: Talk [mailto:[email protected]] 
On Behalf Of Camy via Talk
Sent: Monday, March 6, 2017 6:23 PM
To: [email protected]
Subject: Thank you.

I appreciate your trying to assist me.  I am using the key pad right next to 
the keyboard.  I have windows 10 and am using Microsoft word 2016.  This 
computer is just about t o turn a year old.  I’m trying to figure out if this 
is a window eyes glitch or if my documents are corrupt.  A sighted man looked 
at this, and for him, it will read the documents with the mouse, but not with 
the arrow keys.  Dummy me forgot that Window-eyes would not assist me with 
their free window-eyes.  I guess it is time to become legit.
Camy
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