Hi:
I went to the license manager and the pop up said it found a valid copy  of
ou office on my machine.
The only option was to delete it or go to the site to delete it - the
license that is.
Rod said they have trouble with their server but if that was the case I
think allot of others would be posting about the same problem.
Perhaps I will have to call them, sigh.
Rick USA
-----Original Message-----
From: Larry Higgins [mailto:[email protected]] 
Sent: Wednesday, April 5, 2017 10:12 AM
To: Rick Thomas <[email protected]>; Window-Eyes Discussion List
<[email protected]>
Subject: Re: WE Saying Invalid Copy

rick,

Try going to your license management dialog box in the WE help menu. You
should  find an option to revalidate online. Give that a try. It may kick up
and tell you that you have to contact AI Squared, but keep looking for the
option to validate.

This just happened to me a few minutes ago, and has happened before, about a
year ago,  and  luckily, I ran across that set of  options while desperately
looking for help at that time.

Really hope this helps,

Larry


On 4/5/2017 6:22 AM, Rick Thomas via Talk wrote:
> Hi:
> WindowEyes just popped up a message that I have an invalid copy of 
> WindowEyes.
> I have a Office 365 subscription and have never had a problem with 
> neither WindowEyes nor Office 365 so I don't know what is going on.
> The message popped up when I booted up this morning.
> Anyone have any ideas?
> Rick USA
>
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