Hi Lary et All: I called Dave at support. We went into help > Licensing and deactivated my license then ReActivated it and that fixed the problem - thanks Lary you were on the right track indeed. If you are going to do this ensure you have at least 1 ReActivation left or you may have problems if you deactivate with 0 left. Dave had me use the online activation and deactivation and he said there may have been some problems in their database associated with the recent sever outage. Rick USA
-----Original Message----- From: Talk [mailto:[email protected]] On Behalf Of Larry Higgins via Talk Sent: Wednesday, April 5, 2017 10:38 AM To: Window-Eyes Discussion List <[email protected]> Subject: Re: WE Saying Invalid Copy An important correction! Look for the validation offline instead. That should work for you. Sorry, should have caught that error. On 4/5/2017 9:12 AM, Larry Higgins via Talk wrote: > rick, > > Try going to your license management dialog box in the WE help menu. > You should find an option to revalidate online. Give that a try. It > may kick up and tell you that you have to contact AI Squared, but keep > looking for the option to validate. > > This just happened to me a few minutes ago, and has happened before, > about a year ago, and luckily, I ran across that set of options > while desperately looking for help at that time. > > Really hope this helps, > > Larry > > > On 4/5/2017 6:22 AM, Rick Thomas via Talk wrote: >> Hi: >> WindowEyes just popped up a message that I have an invalid copy of >> WindowEyes. >> I have a Office 365 subscription and have never had a problem with >> neither WindowEyes nor Office 365 so I don't know what is going on. >> The message popped up when I booted up this morning. >> Anyone have any ideas? >> Rick USA >> >> _______________________________________________ >> Any views or opinions presented in this email are solely those of the >> author and do not necessarily represent those of Ai Squared. >> >> For membership options, visit >> http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/larryhiggins22 %40comcast.net. >> >> For subscription options, visit >> http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com >> List archives can be found at >> http://lists.window-eyes.com/private.cgi/talk-window-eyes.com >> > _______________________________________________ > Any views or opinions presented in this email are solely those of the > author and do not necessarily represent those of Ai Squared. > > For membership options, visit > http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/larryhiggins22 %40comcast.net. > > For subscription options, visit > http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com > List archives can be found at > http://lists.window-eyes.com/private.cgi/talk-window-eyes.com > _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/ofbgmail%40mi. rr.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/archive%40mail-archive.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com
