I don't know whether or not FS has good customer service (only some WE 
users have made that claim).

On 5/4/2017 3:24 PM, Butch Bussen via Talk wrote:
> I won't debate the point, but if you are the only game in town, 
> reputation doesn't matter.  THey have never had a good reputation for 
> customer support, but look where they are now.  It just makes no sense 
> for them to develop two products.  Sure they'll eventually give you 
> something for your s m a, but does it have to be window-eyes?  When it 
> gets to the point that window-eyes won't work with what I need it to 
> work with, I'll learn nvda.
> 
> 73
> Butch
> WA0VJR
> Node 3148
> Wallace, ks.
> 
> 
> On Thu, 4 May 2017, Rod Hutton wrote:
> 
>> Hi Butch,
>>
>> Sure, and if AI Squared takes your money and doesn't supply you with a 
>> usable product, they'll trash their reputation.
>> Why don't some people understand the simple necessity of maintaining a 
>> good reputation?
>>
>> Enough,
>>
>> Rod
>>
>> -----Original Message-----
>> From: Talk 
>> [mailto:[email protected]] On 
>> Behalf Of Butch Bussen via Talk
>> Sent: Wednesday, May 3, 2017 10:11 PM
>> To: [email protected]; Window-Eyes Discussion List 
>> <[email protected]>
>> Subject: Re: Questions re WE
>>
>> If you want to send me some money, I'll sell you an s m a.  Why wouldn't
>> they still take your money?  They are laughing all the way to the bank.
>> 73
>> Butch
>> WA0VJR
>> Node 3148
>> Wallace, ks.
>>
>>
>> On
>> Wed, 3 May 2017, Jim via Talk wrote:
>>
>>> Hi there!
>>>
>>> While I don't necessarily disagree, I did talk to someone at VFO and 
>>> he told
>>> me that the SMAs are still being sold and no they have no real time 
>>> table,
>>> but the product is still being created and supported.  Now why we 
>>> have heard
>>> nothing from them is a damned good question<SMILE!>.  All I am saying 
>>> is just
>>> what I was told.  Perhaps if all the folks that are concerned about the
>>> future of Window-Eyes started calling them and voicing their concerns 
>>> as well
>>> as asking questions, we might all have more answers!  Just a 
>>> suggestion..!
>>> Thanks And Have A Great Day! de
>>>
>>> <KF8LT><Jim>.
>>>
>>>
>>> On 03-May-17 16:17, Vaughan Dodd via Talk wrote:
>>>>  Karyn: It is not worth getting an SMA.
>>>>
>>>>  If you like Window-eyes, and if it does what you require as a tool 
>>>> of your
>>>>  job, certainly by the latest release, but hold off on the SMA.  
>>>> Remember:
>>>>  the SMA is giving someone your money ahead of them supplying the 
>>>> goods.
>>>>  There is no guarantee as to when or if those future goods will be
>>>>  supplied.
>>>>
>>>>  I think you do need a range of opinions on this topic, and mine is 
>>>> to be
>>>>  very cautious about committing to an agreement.
>>>>
>>>>  Vaughan.
>>>>
>>>>
>>>>
>>>>  -----Original Message-----
>>>>  From: Talk
>>>>  [mailto:[email protected]] 
>>>> On
>>>>  Behalf Of Karyn Campbell via Talk
>>>>  Sent: Thursday, 4 May 2017 1:00 a.m.
>>>>  To: Window-Eyes list
>>>>  Subject: Questions re WE
>>>>
>>>>  Hello all,
>>>>
>>>>  I am back after an extended absence from this list. Sorry to come back
>>>>  with a bang but I need some answers.
>>>>
>>>>  At work I am trying to get my employer to upgrade me to the latest
>>>>  version.
>>>>  That's not really the issue right now. The SMA is the issue though 
>>>> and I
>>>>  need some answers before I press them for that one.
>>>>
>>>>  What is the status of Window-Eyes? If it were to go away, what is 
>>>> the plan
>>>>  for those of us who use it? Is it even worth getting an SMA right now?
>>>>
>>>>  Answers would be greatly appreciated.
>>>>
>>>>  Thanks.
>>>>
>>>>  Karyn Campbell, Illinois USA,  [email protected]
>>>>  Using WE   9.4 on HP Pavilion running Windows 10 with Office 2013 
>>>> and I.E.
>>>>  11 as default browser and Asuss convertible laptop running Windows 
>>>> 10 with
>>>>  Office 2013 and I.E. 11 as default browser and Vipre Antivirus on boht
>>>>  machines.
>>>>
>>>>  Join me in supporting the Illinois Council of the Blind through our
>>>>  GoFundMe page at www.gofundme.com/icb2015.
>>>>
>>>>
>>>>  _______________________________________________
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>>>>
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>>>>  
>>>>
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>>>>
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>>>>  
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>>>
>>> _______________________________________________
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>>> author
>>> and do not necessarily represent those of Ai Squared.
>>>
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>>>  
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>>>
>>>
>>>
>> _______________________________________________
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>> author and do not necessarily represent those of Ai Squared.
>>
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>>  
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>>
>>
> _______________________________________________
> Any views or opinions presented in this email are solely those of the 
> author and do not necessarily represent those of Ai Squared.
> 
> For membership options, visit 
> http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/nicksarames%40msn.com.
>  
> 
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> .
> 
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