I had to deal with freedom scieitific because I have braille lites. I got
bad customer service more times than I got good customer service. Pam.
-----Original Message-----
From: Nick Sarames via Talk
Sent: Thursday, May 04, 2017 7:45 PM
To: Butch Bussen ; Window-Eyes Discussion List ; Rod Hutton
Subject: Re: Questions re WE
I don't know whether or not FS has good customer service (only some WE
users have made that claim).
On 5/4/2017 3:24 PM, Butch Bussen via Talk wrote:
I won't debate the point, but if you are the only game in town,
reputation doesn't matter. THey have never had a good reputation for
customer support, but look where they are now. It just makes no sense
for them to develop two products. Sure they'll eventually give you
something for your s m a, but does it have to be window-eyes? When it
gets to the point that window-eyes won't work with what I need it to
work with, I'll learn nvda.
73
Butch
WA0VJR
Node 3148
Wallace, ks.
On Thu, 4 May 2017, Rod Hutton wrote:
Hi Butch,
Sure, and if AI Squared takes your money and doesn't supply you with a
usable product, they'll trash their reputation.
Why don't some people understand the simple necessity of maintaining a
good reputation?
Enough,
Rod
-----Original Message-----
From: Talk
[mailto:[email protected]] On
Behalf Of Butch Bussen via Talk
Sent: Wednesday, May 3, 2017 10:11 PM
To: [email protected]; Window-Eyes Discussion List
<[email protected]>
Subject: Re: Questions re WE
If you want to send me some money, I'll sell you an s m a. Why wouldn't
they still take your money? They are laughing all the way to the bank.
73
Butch
WA0VJR
Node 3148
Wallace, ks.
On
Wed, 3 May 2017, Jim via Talk wrote:
Hi there!
While I don't necessarily disagree, I did talk to someone at VFO and
he told
me that the SMAs are still being sold and no they have no real time
table,
but the product is still being created and supported. Now why we
have heard
nothing from them is a damned good question<SMILE!>. All I am saying
is just
what I was told. Perhaps if all the folks that are concerned about the
future of Window-Eyes started calling them and voicing their concerns
as well
as asking questions, we might all have more answers! Just a
suggestion..!
Thanks And Have A Great Day! de
<KF8LT><Jim>.
On 03-May-17 16:17, Vaughan Dodd via Talk wrote:
Karyn: It is not worth getting an SMA.
If you like Window-eyes, and if it does what you require as a tool
of your
job, certainly by the latest release, but hold off on the SMA.
Remember:
the SMA is giving someone your money ahead of them supplying the
goods.
There is no guarantee as to when or if those future goods will be
supplied.
I think you do need a range of opinions on this topic, and mine is
to be
very cautious about committing to an agreement.
Vaughan.
-----Original Message-----
From: Talk
[mailto:[email protected]]
On
Behalf Of Karyn Campbell via Talk
Sent: Thursday, 4 May 2017 1:00 a.m.
To: Window-Eyes list
Subject: Questions re WE
Hello all,
I am back after an extended absence from this list. Sorry to come back
with a bang but I need some answers.
At work I am trying to get my employer to upgrade me to the latest
version.
That's not really the issue right now. The SMA is the issue though
and I
need some answers before I press them for that one.
What is the status of Window-Eyes? If it were to go away, what is
the plan
for those of us who use it? Is it even worth getting an SMA right now?
Answers would be greatly appreciated.
Thanks.
Karyn Campbell, Illinois USA, [email protected]
Using WE 9.4 on HP Pavilion running Windows 10 with Office 2013
and I.E.
11 as default browser and Asuss convertible laptop running Windows
10 with
Office 2013 and I.E. 11 as default browser and Vipre Antivirus on boht
machines.
Join me in supporting the Illinois Council of the Blind through our
GoFundMe page at www.gofundme.com/icb2015.
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