I called the jaws help line and told them that the message came up that the
freedom scientific mirror drivers did not install properly, and the jaws
help line referred me to the Microsoft disability desk.
The disability desk said that installing a new profile would have fresh
components installed which should allow the mirror drivers to install
correctly. We did this and it worked. I can use either profile with jaws,
but it took using the new profile to get the mirror drivers to install
correctly.
I admit that I was skeptical too, but it worked!
Jeff Weiss
-----Original Message-----
From: Dennis Long
Sent: Saturday, June 03, 2017 2:16 PM
To: 'Jeff Weiss' ; 'Window-Eyes Discussion List'
Subject: RE: windows 7 help needed
You shouldn't have to made a new profile.
-----Original Message-----
From: Talk [mailto:[email protected]]
On Behalf Of Jeff Weiss via Talk
Sent: Saturday, June 03, 2017 11:31 AM
To: Window-Eyes Discussion List
Subject: windows 7 help needed
In order to install jaws 18, I have had to create a new profile.
Now, for some reason, on both the new and original profile, the start menu
does not work as before.
I am unable to arrow up and down through the start menu items—they are there
as links that I have to click on with the mouse.
Also, on the new profile, how do I make the profile folder with downloads,
music, etc. appear on the desktop? I don’t want a short-cut, but I want the
first thing on the desktop to be my profile name where I can press enter and
find all those folders like it is on the original profile.
Any help appreciated.
Jeff Weiss
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