Pat,

I know it is frustrating, but since this is happening to you and you are right 
there, there are things you already know that we don't know so it isn't easy to 
know what to tell you.  Can we assume, for example, that your computer is 
booting up and that speech is starting?  Did the monitor work all right at some 
point in Windows 10?  I assume it must have worked for the person who helped 
you be certain that the upgrade completed.  Is this a desktop computer so that 
there is only one display connected, that being your monitor?  Is there some 
kind of light on the monitor indicating for certain that it is receiving power 
and is turned on?  Of course, checking the cable as has already been suggested 
makes good sense.  If all of these assumptions are true, then it is probably 
worth rebooting a few times with the monitor on to make sure it is correctly 
detected.  Possibly some part of the upgrade didn't complete regarding the 
detection of your monitor.  Is there any chance that you have a s
 eparate video output for a projector and that your monitor is connected to 
that output?  I am running Windows 10 and I have an LCD monitor that I 
routinely leave off but turn on when needed and that is working for me, so 
there isn't anything about Windows 10 that would prevent that from happening 
unless it is related to your specific setup.  I am sorry if this seems vague or 
unresponsive, but we could be assuming things that are not the case in our 
answers.

Best regards,

Steve Jacobson

-----Original Message-----
From: Talk <[email protected]> On 
Behalf Of krinke1968--- via Talk
Sent: Sunday, April 5, 2020 9:10 AM
To: Window-Eyes Discussion List <[email protected]>
Cc: [email protected]
Subject: Re: Have No View

Thank you, everyone!

I must not have explained myself very well.  In the past when the monitor 
was turned on, a sighted person would see what was on the screen.  Now that 
does not happen.  Now can anyone help?
p

-----Original Message----- 
From: Loy Green via Talk
Sent: Saturday, April 4, 2020 4:29 PM
To: Window-Eyes Discussion List
Cc: Loy Green
Subject: Re: Have No View

                   u can go into setting themes, personalization, related
settings, and there is an option to place    icons like this computer,
recycle, control panel, user     folder and more there. for your apps you
need to create them if they don't automatically put one on the desktop when
you install the app.
----- Original Message ----- 
From: "net bat2 via Talk" <[email protected]>
To: "Window-Eyes Discussion List" <[email protected]>
Cc: "net bat2" <[email protected]>
Sent: Saturday, April 4, 2020 1:26 PM
Subject: Re: Have No View


> more info please.
> if no other programs have been installed there would only be one icon, the 
> recycle bin.
> windows 10 puts most programs in the start menu in the apps list. 
> including window eyes. if you want desktop icons you have to create them 
> manually.
> i think in the sys tray there is the option to hide  or unhide the desktop 
> icons.
> i think w e will still work with the desktop hidden.
> if you can get to windows update i would check there to see if maybe there 
> is a video driver update that need to be installed.
> it could be several things.
> if you move the mouse if you have one does the screen wake up? if so the 
> screen saver may be activating
> it could be going into sleep mode. but in this mode it usually turns 
> speech off.
> these settings would be in the control panel in power settings.
>
>
> -----Original Message----- 
> From: krinke1968--- via Talk
> Sent: Saturday, April 04, 2020 8:46 AM
> To: Window-Eyes Discussion List
> Cc: [email protected]
> Subject: Re: Have No View
>
> A neighbor installed Windows 10 on my machine.  However, my husband sees
> nothing when the monitor is on.  Does anyo0ne kn ow how to fix this??  The
> neighbor won'[t respond to me.  I have WE 9.5.4.
>
> Thank you, and
> Happy Easter
>
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