Thank you, everyone.

The video cable is disconnected! Hoppefully, we will be able to reconnect that. (smile)


Trish

-----Original Message----- From: Steve Jacobson via Talk
Sent: Sunday, April 5, 2020 1:01 PM
To: Window-Eyes Discussion List
Cc: Steve Jacobson
Subject: RE: Have No View

Pat,

I know it is frustrating, but since this is happening to you and you are right there, there are things you already know that we don't know so it isn't easy to know what to tell you. Can we assume, for example, that your computer is booting up and that speech is starting? Did the monitor work all right at some point in Windows 10? I assume it must have worked for the person who helped you be certain that the upgrade completed. Is this a desktop computer so that there is only one display connected, that being your monitor? Is there some kind of light on the monitor indicating for certain that it is receiving power and is turned on? Of course, checking the cable as has already been suggested makes good sense. If all of these assumptions are true, then it is probably worth rebooting a few times with the monitor on to make sure it is correctly detected. Possibly some part of the upgrade didn't complete regarding the detection of your monitor. Is there any chance that you have a s eparate video output for a projector and that your monitor is connected to that output? I am running Windows 10 and I have an LCD monitor that I routinely leave off but turn on when needed and that is working for me, so there isn't anything about Windows 10 that would prevent that from happening unless it is related to your specific setup. I am sorry if this seems vague or unresponsive, but we could be assuming things that are not the case in our answers.

Best regards,

Steve Jacobson

-----Original Message-----
From: Talk <[email protected]> On Behalf Of krinke1968--- via Talk
Sent: Sunday, April 5, 2020 9:10 AM
To: Window-Eyes Discussion List <[email protected]>
Cc: [email protected]
Subject: Re: Have No View

Thank you, everyone!

I must not have explained myself very well.  In the past when the monitor
was turned on, a sighted person would see what was on the screen.  Now that
does not happen.  Now can anyone help?
p

-----Original Message----- From: Loy Green via Talk
Sent: Saturday, April 4, 2020 4:29 PM
To: Window-Eyes Discussion List
Cc: Loy Green
Subject: Re: Have No View

                  u can go into setting themes, personalization, related
settings, and there is an option to place    icons like this computer,
recycle, control panel, user     folder and more there. for your apps you
need to create them if they don't automatically put one on the desktop when
you install the app.
----- Original Message ----- From: "net bat2 via Talk" <[email protected]>
To: "Window-Eyes Discussion List" <[email protected]>
Cc: "net bat2" <[email protected]>
Sent: Saturday, April 4, 2020 1:26 PM
Subject: Re: Have No View


more info please.
if no other programs have been installed there would only be one icon, the
recycle bin.
windows 10 puts most programs in the start menu in the apps list.
including window eyes. if you want desktop icons you have to create them
manually.
i think in the sys tray there is the option to hide  or unhide the desktop
icons.
i think w e will still work with the desktop hidden.
if you can get to windows update i would check there to see if maybe there
is a video driver update that need to be installed.
it could be several things.
if you move the mouse if you have one does the screen wake up? if so the
screen saver may be activating
it could be going into sleep mode. but in this mode it usually turns
speech off.
these settings would be in the control panel in power settings.


-----Original Message----- From: krinke1968--- via Talk
Sent: Saturday, April 04, 2020 8:46 AM
To: Window-Eyes Discussion List
Cc: [email protected]
Subject: Re: Have No View

A neighbor installed Windows 10 on my machine.  However, my husband sees
nothing when the monitor is on.  Does anyo0ne kn ow how to fix this??  The
neighbor won'[t respond to me.  I have WE 9.5.4.

Thank you, and
Happy Easter

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