On Thu, May 28, 2015 at 4:14 PM, Clifford Snow <[email protected]> wrote:
> Notes provides that feedback as long as the poster was logged in. > Notes are often missing three things: the feedback mechanism, the route origin & destination, and a clear description of the problem. Improvement to notes could be: 1) Attach the most recently routed origin & destination. 2) Add a field for "enter your email" which will "be used only for communication about this issue and destroyed when the issue is resolved". Encourage them to register, but at least let them leave contact info. 3) Include a brief description of how complete a note needs to be, if the poster expects another human to interpret it.
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